Eric is the Co-Founder & CEO of ReConvert - https://www.reconvert.ioReConvert is a post purchase customer experience platform/app for Shopify merchantsReConvert helps merchants sell more, by making it easy to optimize the post-purchase journeyReConvert allows merchants to add checkout upsells, one-click upsells, thank you page offers & more in minutesIn this episode, Jason & Eric discuss how important the post purchase customer experience is to AOV, LTV and customer loyalty and how ultra careful merchants should truly be with anything that could add buying friction PRE-purchaseReConvert Upsell & Cross Sell Shopify Appâ ReConvert YouTube Channel