Welcome back to the MicroAdvice Podcast. Thanks for watching the video, and please subscribe to see more CX insights from industry leaders!Today, our spotlight topic is CX tools, how to choose the right ones and ways to avoid pitfalls. To better understand this concept, we’re here with Scott Hanford, founder and CEO of Muze (https://www.hellomuze.com/). Muze allows you to create video-powered surveys to get richer feedback without all of the headaches of traditional user research.In...