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E34 - How a Chief Customer Officer (CCO) adds incredible value to your business
Welcome back to the MicroAdvice Podcast. Thanks so much for watching and please subscribe to stay informed of more CX leading practices!Today, our spotlight topic is on the role of the Chief Customer Officer (CCO). We’ll deep dive into this role, and discuss the considerations for hiring the right skills for this position to achieve the best outcomes. To better understand this concept, we’re here with Debra Squyres, Chief Customer Officer of HackerRank (https://www.hackerrank.com/)...
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By James Buscaglio
5
44 ratings
Welcome back to the MicroAdvice Podcast. Thanks so much for watching and please subscribe to stay informed of more CX leading practices!Today, our spotlight topic is on the role of the Chief Customer Officer (CCO). We’ll deep dive into this role, and discuss the considerations for hiring the right skills for this position to achieve the best outcomes. To better understand this concept, we’re here with Debra Squyres, Chief Customer Officer of HackerRank (https://www.hackerrank.com/)...