Welcome back to the MicroAdvice Podcast. Thanks so much for watching and please subscribe to stay informed of more Customer Experience (CX) leading practices!Today, our spotlight topic is on how to effectively use Artificial Intelligence (AI) to deliver a strong CX. To speak more in depth about this subject, we’re here with Nathan Joens, co-founder and Head of Innovation of Structurely (https://www.structurely.com/), a conversational artificial intelligence software that responds to, qua...