John Bachmann wrote an article at InsNerds that really registered with me. When I found out that he lives in the city I grew up in I decided to make John my first full live interview for Profiles in Risk. In this episode, John and I discuss his career in claims, how it got started (being a Patriot fan has its disadvantages), how he was fortunate enough to have the right mentorship to transition to other lines and advice for newbie and seasoned adjusters. John has a passion for what he does and you can really hear that in both the article and this interview.

Blooper brain-fart at minute 30:30