Dr. Jean, The Results Queen® features Hans Tielmann, owner of New Jersey Crane Experts, discussing how he has built his business through a focus on customer success and seizing opportunities. Hans shares his career progression from arborist to safety trainer and entrepreneur. He emphasizes the importance of understanding customer needs and providing honest recommendations, even when customers may not want to hear them. They also discuss the value of continuous learning, networking, and prioritizing customer satisfaction over quick profits. He credits his supportive partnership with his wife for helping scale the business while maintaining quality. Dr. Jean and Hans discuss business lessons around strategic planning, branding, and using tools like EOS to hold oneself accountable to goals. 

Find Hans here:

LinkedIn: https://www.linkedin.com/in/hans-tielmann-9a1516b0/ 

Website: https://www.njcraneexpert.com/

Instagram: https://www.instagram.com/thebadhans/ 

Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]