Denise Heroux, The Ambitious Groomer, has been in the grooming industry since 1997, is an educator and speaker, and owns Awesome Paws Pet Salon; a Cleveland-based chain with 3 locations with active plans for expansion. While managing all locations and a staff of over 25 employees, she has learned the importance of setting boundaries to create a thriving business and healthy environment for her team and customers alike. She shares her expertise to support other business owners in finding success.Key Takeaways

[00:02:13] Challenges of being a business owner and managing a team

[00:05:40] Managing employees from different generations

[00:12:37] Where do your priorities lie?

[00:13:39] Not being afraid to communicate limitations to clients/customers

[00:20:45] Balancing the demands of business ownership and personal life

[00:24:17] Practicing self-forgiveness and letting go of guilt

[00:30:46] Business focus

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