AppDirect Talks Tech

E5: Humanizing the Customer Experience with Bryan Reynolds


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How do we support customers in a meaningful, empathetic and human way amid a global pandemic? Director of Sales Operations, Bryan Reynolds, discusses the notion that customer experience and human experience should be viewed as the same. Focusing on the customer journey as it pertains to society versus just your business is key to retaining your base. 
Read the blog for more information on the HX https://www.linkedin.com/pulse/humanizing-customer-experience-bryan-reynolds/



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AppDirect Talks TechBy Eric Hills and Dave Polakowski

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