Even the best leaders make mistakes, but what matters most is how we handle them. In this solo episode, we'll explore the tension between empowerment and accountability through a heartfelt story, a practical coaching model, and a fable that will stick with you long after you listen.Discover how true leadership isn’t about always being right, it’s about having the humility to make things right.What You’ll Learn:🍍 How humility builds stronger trust than perfection ever could🍍 Why doubling down on mistakes damages team culture🍍 A practical coaching tool (the ERASE Model) for guiding your team through tough calls🍍 A self-check to keep your ego in check and your relationships strongAction Items:✅ Walk through the ERASE Model with your team the next time a mistake happens✅ Use the self-check questions before defending a decision that might need revisiting✅ Reflect on whether you’re being the pencil or the eraser today—and which your team needs mostConnect with Christine:📍 Website: thewisepineapple.com📍 LinkedIn: Christine Trippi📍 Instagram: @the_wise_pineapple📍 YouTube: The Wise Pineapple📍 FREE Facebook Group for Hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍 Join the Crown Society: thewisepineapple.com/crown📍 Erase Model Freebie - https://www.thewisepineapple.com/e63