What happens when a high school teacher says yes to a bold idea? In this inspiring episode of The YES Show, Christine sits down with Susan Harryman, hospitality educator at Oxford High School in Oxford, Alabama, to talk about launching a hospitality management program that is shaping the next generation of leaders.In this conversation, you’ll hear how Susan saw a gap in customer service within her community and took action. From designing a hospitality, marketing, and entrepreneurship curriculum to bringing in real-world guest speakers, organizing property tours, and encouraging internships, Susan is giving students hands-on exposure to an industry many of them never considered.What You’ll Learn in This Episode:• Why hospitality education should start earlier, and how young people are capable of more than we give them credit for• How real-world exposure, guest speakers, and property tours ignite student passion• Why customer service, marketing, and finance all build on each other in leadership development• How saying yes creates ripple effects that open doors you never imagined3 Action Steps You Can Take Today:-Reach out to a local high school or career tech program and offer to speak about careers in hospitality.--Create job shadow or internship opportunities to cultivate the next generation of leaders.-Start saying yes to small opportunities, you never know which one will change everything.

Connect with Susan:📍Linkedin: https://www.linkedin.com/in/susan-harryman-a3230119/📍Insta link: https://www.instagram.com/susan.harryman13/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown

What happens when a high school teacher says yes to a bold idea? In this inspiring episode of The YES Show, Christine sits down with Susan Harryman, hospitality educator at Oxford High School in Oxford, Alabama, to talk about launching a hospitality management program that is shaping the next generation of leaders.In this conversation, you’ll hear how Susan saw a gap in customer service within her community and took action. From designing a hospitality, marketing, and entrepreneurship curriculum to bringing in real-world guest speakers, organizing property tours, and encouraging internships, Susan is giving students hands-on exposure to an industry many of them never considered.What You’ll Learn in This Episode:• Why hospitality education should start earlier, and how young people are capable of more than we give them credit for• How real-world exposure, guest speakers, and property tours ignite student passion• Why customer service, marketing, and finance all build on each other in leadership development• How saying yes creates ripple effects that open doors you never imagined3 Action Steps You Can Take Today:-Reach out to a local high school or career tech program and offer to speak about careers in hospitality.--Create job shadow or internship opportunities to cultivate the next generation of leaders.-Start saying yes to small opportunities, you never know which one will change everything.

Connect with Susan:📍Linkedin: https://www.linkedin.com/in/susan-harryman-a3230119/📍Insta link: https://www.instagram.com/susan.harryman13/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown

In 1992, nearly 3,000 people stood in a snowstorm for a hotel job.Negative wind chill.Recession.Uncertainty everywhere.What happens next will change the way you think about leadership forever.This episode isn’t just a story from the past. It’s a challenge for today.If someone joined your team tomorrow…Would it feel worth waiting in line for?💡 What You’ll Learn:• Why feelings, not tasks, determine long-term retention • How simple, systemized actions create belonging • The real ROI of welcoming employees intentionally • What Jay Leno teaches us about leadership inside the box✅ Action Steps for Leaders:Identify one feeling you want every new team member to experience in week oneCreate one simple, repeatable task that guarantees that feelingAudit your onboarding process and ask, “Would this feel worth standing in line for?”The Crown Society doors are open! If you're ready for Next Level leadership and to create a culture people would line up for, there's never been a better time.https://www.thewisepineapple.com/crownConnect with Christine:📍 Website - https://www.thewisepineapple.com/📍 LinkedIn - https://www.linkedin.com/in/christine-trippi-56105311📍 Instagram - https://www.instagram.com/the_wise_pineapple/📍 YouTube - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍 Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍 Join the Crown Society - https://www.thewisepineapple.com/crown

In 1992, nearly 3,000 people stood in a snowstorm for a hotel job.Negative wind chill.Recession.Uncertainty everywhere.What happens next will change the way you think about leadership forever.This episode isn’t just a story from the past. It’s a challenge for today.If someone joined your team tomorrow…Would it feel worth waiting in line for?💡 What You’ll Learn:• Why feelings, not tasks, determine long-term retention • How simple, systemized actions create belonging • The real ROI of welcoming employees intentionally • What Jay Leno teaches us about leadership inside the box✅ Action Steps for Leaders:Identify one feeling you want every new team member to experience in week oneCreate one simple, repeatable task that guarantees that feelingAudit your onboarding process and ask, “Would this feel worth standing in line for?”The Crown Society doors are open! If you're ready for Next Level leadership and to create a culture people would line up for, there's never been a better time.https://www.thewisepineapple.com/crownConnect with Christine:📍 Website - https://www.thewisepineapple.com/📍 LinkedIn - https://www.linkedin.com/in/christine-trippi-56105311📍 Instagram - https://www.instagram.com/the_wise_pineapple/📍 YouTube - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍 Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍 Join the Crown Society - https://www.thewisepineapple.com/crown

What if the reason you can’t attract great people has nothing to do with pay or hours, and everything to do with how you tell your story?In this episode of The YES! Show, Christine sits down with hospitality educator Julia Krebs to unpack a powerful classroom experiment that turned into an industry wake-up call. When students were asked to review real hotel job descriptions, the feedback was blunt, honest, and impossible to ignore.💡 Four Key Learnings-Most job descriptions focus on what the company needs, not what the candidate gains-Young talent is actively looking for mentorship, growth, and meaning, not just tasks-The tone and energy of a job ad directly influence who applies (or doesn’t)-Culture fit matters more than clever titles when clarity is missing✅ Three Action Items You Can Take Today-Rewrite one job description using “you” more than “we”-Add a clear line about mentorship, growth, or learning opportunities-Review your hiring language and ask, “Would I apply for this today?”

🔗 Connect with JuliaLinkedIn - https://www.linkedin.com/in/julia-krebs19/Instagram - https://www.instagram.com/p/DSM-4IJDgR7/🔗 Connect with Christine📍 Website – https://www.thewisepineapple.com/📍 LinkedIn – https://www.linkedin.com/in/christine-trippi-56105311📍 Instagram – https://www.instagram.com/the_wise_pineapple/📍 YouTube – https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍 FREE Facebook Group for Hoteliers – https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍 Join the Crown Society 👑 – https://www.thewisepineapple.com/crown

What if the reason you can’t attract great people has nothing to do with pay or hours, and everything to do with how you tell your story?In this episode of The YES! Show, Christine sits down with hospitality educator Julia Krebs to unpack a powerful classroom experiment that turned into an industry wake-up call. When students were asked to review real hotel job descriptions, the feedback was blunt, honest, and impossible to ignore.💡 Four Key Learnings-Most job descriptions focus on what the company needs, not what the candidate gains-Young talent is actively looking for mentorship, growth, and meaning, not just tasks-The tone and energy of a job ad directly influence who applies (or doesn’t)-Culture fit matters more than clever titles when clarity is missing✅ Three Action Items You Can Take Today-Rewrite one job description using “you” more than “we”-Add a clear line about mentorship, growth, or learning opportunities-Review your hiring language and ask, “Would I apply for this today?”

🔗 Connect with JuliaLinkedIn - https://www.linkedin.com/in/julia-krebs19/Instagram - https://www.instagram.com/p/DSM-4IJDgR7/🔗 Connect with Christine📍 Website – https://www.thewisepineapple.com/📍 LinkedIn – https://www.linkedin.com/in/christine-trippi-56105311📍 Instagram – https://www.instagram.com/the_wise_pineapple/📍 YouTube – https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍 FREE Facebook Group for Hoteliers – https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍 Join the Crown Society 👑 – https://www.thewisepineapple.com/crown

What if saying YES could save your life?In this solo episode of The YES Show, Christine shares a deeply personal neighborhood story that reveals how small YESes, often made quietly and without fanfare, can lead to life-changing and even life-saving outcomes.From saying YES to an idea instead of self-rejecting, to trusting your gut when something doesn’t feel right, to accepting help and choosing to make every day special, this episode is a reminder that YES is not about being loud or fearless. It’s about listening, noticing, and choosing to act before it’s too late.If you’ve ever talked yourself out of something important or ignored that inner nudge, this episode will hit home.What You’ll Learn:🟢Why self-rejection stops more people than actual rejection ever does🟢How trusting your gut can literally save your life🟢Why saying YES to help is an act of strength, not weakness🟢How choosing to make every day special changes how you live and leadAction Items✅The next time you feel the urge to self-reject, pause and offer the idea anyway. Let others decide.✅If something feels off physically, emotionally, or mentally, make the appointment. Clarity beats avoidance every time.✅Choose one way today to make life special on purpose. Don’t wait for a “better” day.🔗 Connect with Christine📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown📍Best Year Ever Event Link: https://www.thewisepineapple.com/bye2026

What if saying YES could save your life?In this solo episode of The YES Show, Christine shares a deeply personal neighborhood story that reveals how small YESes, often made quietly and without fanfare, can lead to life-changing and even life-saving outcomes.From saying YES to an idea instead of self-rejecting, to trusting your gut when something doesn’t feel right, to accepting help and choosing to make every day special, this episode is a reminder that YES is not about being loud or fearless. It’s about listening, noticing, and choosing to act before it’s too late.If you’ve ever talked yourself out of something important or ignored that inner nudge, this episode will hit home.What You’ll Learn:🟢Why self-rejection stops more people than actual rejection ever does🟢How trusting your gut can literally save your life🟢Why saying YES to help is an act of strength, not weakness🟢How choosing to make every day special changes how you live and leadAction Items✅The next time you feel the urge to self-reject, pause and offer the idea anyway. Let others decide.✅If something feels off physically, emotionally, or mentally, make the appointment. Clarity beats avoidance every time.✅Choose one way today to make life special on purpose. Don’t wait for a “better” day.🔗 Connect with Christine📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown📍Best Year Ever Event Link: https://www.thewisepineapple.com/bye2026

What does it really take to lead well in hospitality and in life?

In this episode of YES Is the Answer, Christine Trippi sits down with hospitality veteran Jimmy Taylor, who shares 34 years of lessons learned across sales, operations, and leadership. From building genuine relationships to creating cultures people want to stay in, this conversation is a masterclass in empathy, execution, and showing up.

Jimmy reminds us that leadership isn’t about titles or tactics. It’s about caring, consistency, and doing the small things that matter most.

✨ What You’ll Learn

Why leaders who understand both sales and operations lead with more empathy and realism

How relationships, not résumés, create loyalty with teams, guests, and owners

The power of asking better questions to uncover what really matters to people

Why “being nice” is not soft leadership, it’s smart leadership

✅ Action Items to Apply Today

Call someone this week when you don’t need anything from them

Ask your team or guests: “What’s one thing I could do to make this experience better?”

Choose one word to guide your year and build habits around it

🔗 Connect with Christine

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 FREE Facebook Group for Hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society: https://www.thewisepineapple.com/crown

What does it really take to lead well in hospitality and in life?

In this episode of YES Is the Answer, Christine Trippi sits down with hospitality veteran Jimmy Taylor, who shares 34 years of lessons learned across sales, operations, and leadership. From building genuine relationships to creating cultures people want to stay in, this conversation is a masterclass in empathy, execution, and showing up.

Jimmy reminds us that leadership isn’t about titles or tactics. It’s about caring, consistency, and doing the small things that matter most.

✨ What You’ll Learn

Why leaders who understand both sales and operations lead with more empathy and realism

How relationships, not résumés, create loyalty with teams, guests, and owners

The power of asking better questions to uncover what really matters to people

Why “being nice” is not soft leadership, it’s smart leadership

✅ Action Items to Apply Today

Call someone this week when you don’t need anything from them

Ask your team or guests: “What’s one thing I could do to make this experience better?”

Choose one word to guide your year and build habits around it

🔗 Connect with Christine

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 FREE Facebook Group for Hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society: https://www.thewisepineapple.com/crown