The Yes Show!

Have you ever wished someone around you would change? Maybe it's your boss, your coworker, or even your spouse. You find yourself thinking, "If only they would do things differently!"

In this episode, let's explore how individual choices become collective habits, and how those habits ultimately shape workplace culture. She also shares why defining your team's identity, declaring what you stand for, and demonstrating those values every day can transform the way people show up.

What You'll Learn:

• You Can Only Change Yourself
• Individual Responsibility Creates Collective Culture
• Identity Influences Behavior
• Culture Requires Action, Not Just Words

3 Action Items:

1. Identify the culture you want your team, hotel, or organization to be known for. Get specific about the behaviors that will bring that culture to life.
2. Make your desired culture part of your everyday language. Share it in team huddles, display it, celebrate it, and give people an identity they can take pride in.
3. Don't wait for someone else to go first. Pick up the trash, help a teammate, be on time, follow through, and recognize others doing the right things. Start with yourself!

Connect with Christine:

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group of hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society! https://www.thewisepineapple.com/crown

Have you ever wished someone around you would change? Maybe it's your boss, your coworker, or even your spouse. You find yourself thinking, "If only they would do things differently!"

In this episode, let's explore how individual choices become collective habits, and how those habits ultimately shape workplace culture. She also shares why defining your team's identity, declaring what you stand for, and demonstrating those values every day can transform the way people show up.

What You'll Learn:

• You Can Only Change Yourself
• Individual Responsibility Creates Collective Culture
• Identity Influences Behavior
• Culture Requires Action, Not Just Words

3 Action Items:

1. Identify the culture you want your team, hotel, or organization to be known for. Get specific about the behaviors that will bring that culture to life.
2. Make your desired culture part of your everyday language. Share it in team huddles, display it, celebrate it, and give people an identity they can take pride in.
3. Don't wait for someone else to go first. Pick up the trash, help a teammate, be on time, follow through, and recognize others doing the right things. Start with yourself!

Connect with Christine:

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group of hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society! https://www.thewisepineapple.com/crown

You can't be known for everything. So what do you want to be known for?

In this solo episode of The YES Show, let's explore how one clear identity can transform the way your team behaves, how your guests experience your hotel, and how people remember your brand.

Whether you're a hotel leader, business owner, speaker, or entrepreneur, this episode will help you identify what you want to be known for and turn that identity into something your team and customers can experience every day.

What You'll Learn:

• Clarity creates a stronger reputation.
• Your culture must match your message.
• Daily habits turn your identity into reality.

3 Action Items to Try:

1. Ask yourself: If your best guest described your hotel or business in one word, what would you want that word to be? Choose a word that captures the experience you want to be known for.
2. Identify the team expectations, standards, and behaviors that need to exist for your chosen word to be authentic. Make sure your promise matches the experience you deliver.
3. Decide which repeatable actions will reinforce your identity. Talk about them with your team, model them consistently, and look for opportunities to recognize people who bring them to life.

Connect with Christine:

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group for hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society: https://www.thewisepineapple.com/crown

You can't be known for everything. So what do you want to be known for?

In this solo episode of The YES Show, let's explore how one clear identity can transform the way your team behaves, how your guests experience your hotel, and how people remember your brand.

Whether you're a hotel leader, business owner, speaker, or entrepreneur, this episode will help you identify what you want to be known for and turn that identity into something your team and customers can experience every day.

What You'll Learn:

• Clarity creates a stronger reputation.
• Your culture must match your message.
• Daily habits turn your identity into reality.

3 Action Items to Try:

1. Ask yourself: If your best guest described your hotel or business in one word, what would you want that word to be? Choose a word that captures the experience you want to be known for.
2. Identify the team expectations, standards, and behaviors that need to exist for your chosen word to be authentic. Make sure your promise matches the experience you deliver.
3. Decide which repeatable actions will reinforce your identity. Talk about them with your team, model them consistently, and look for opportunities to recognize people who bring them to life.

Connect with Christine:

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group for hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society: https://www.thewisepineapple.com/crown

You say yes to your team, your family, and everyone who needs one more thing. But when was the last time you said yes to yourself?

In Episode 112 of The YES Show, we'll sit down with Erin Attere, coach, speaker, and community builder, to talk about what it means to create a life that feels radiant instead of rushed.

After nearly 18 years in the corporate world, Erin realized her calendar no longer reflected her values. Missing important moments with her daughter helped her recognize that something needed to change. She chose to step into a new chapter without having every step figured out, and today she helps other women do the same.

What You'll Learn

• Your calendar should reflect your values.
• You don't have to earn moments of joy.
• Small shifts can lead to big changes.
• Saying no can make room for the right YES.

3 Action Items to Try:

1. Identify one commitment you've automatically said yes to that may no longer fit your priorities.
2. Add a small, meaningful activity to your day, such as five minutes with your coffee, a walk, or 15 minutes of tidying. Put it on your calendar.
3. Identify one thing that usually makes you feel behind in the morning and take a small step to prepare for it before bed.

A Special Gift from Erin:

Erin offers a self-guided mini retreat that takes about 90 minutes and can be completed at home. It's designed to help you pause, recognize what's already working in your life, clarify what you want, and identify small steps toward a more radiant life.

Learn more about Erin's resources, coaching, and upcoming experiences at erinaterre.com.

Connect with Erin:

📍 Website: www.erinaterre.com

📍 LinkedIn: https://www.linkedin.com/in/erin-attere-b5b111a/

✨ Join the Radiant Life Collective
We’re not meant to do life alone. Join a supportive community of women who are in action to make room for more time, energy and presence.
https://go.erinattere.com/radiant-life-collective-lp

✨ Create a Life That Feels Radiant, Not Rushed
Explore Erin’s upcoming January experience—a dedicated space to pause, get clear on what matters most, and take meaningful steps toward a life you’re excited to wake up to.
https://link.erinattere.com/events/the-radiant-life-experience-chicago

Connect with Christine

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group for hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society: https://www.thewisepineapple.com/crown

You say yes to your team, your family, and everyone who needs one more thing. But when was the last time you said yes to yourself?

In Episode 112 of The YES Show, we'll sit down with Erin Attere, coach, speaker, and community builder, to talk about what it means to create a life that feels radiant instead of rushed.

After nearly 18 years in the corporate world, Erin realized her calendar no longer reflected her values. Missing important moments with her daughter helped her recognize that something needed to change. She chose to step into a new chapter without having every step figured out, and today she helps other women do the same.

What You'll Learn

• Your calendar should reflect your values.
• You don't have to earn moments of joy.
• Small shifts can lead to big changes.
• Saying no can make room for the right YES.

3 Action Items to Try:

1. Identify one commitment you've automatically said yes to that may no longer fit your priorities.
2. Add a small, meaningful activity to your day, such as five minutes with your coffee, a walk, or 15 minutes of tidying. Put it on your calendar.
3. Identify one thing that usually makes you feel behind in the morning and take a small step to prepare for it before bed.

A Special Gift from Erin:

Erin offers a self-guided mini retreat that takes about 90 minutes and can be completed at home. It's designed to help you pause, recognize what's already working in your life, clarify what you want, and identify small steps toward a more radiant life.

Learn more about Erin's resources, coaching, and upcoming experiences at erinaterre.com.

Connect with Erin:

📍 Website: www.erinaterre.com

📍 LinkedIn: https://www.linkedin.com/in/erin-attere-b5b111a/

✨ Join the Radiant Life Collective
We’re not meant to do life alone. Join a supportive community of women who are in action to make room for more time, energy and presence.
https://go.erinattere.com/radiant-life-collective-lp

✨ Create a Life That Feels Radiant, Not Rushed
Explore Erin’s upcoming January experience—a dedicated space to pause, get clear on what matters most, and take meaningful steps toward a life you’re excited to wake up to.
https://link.erinattere.com/events/the-radiant-life-experience-chicago

Connect with Christine

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group for hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society: https://www.thewisepineapple.com/crown

Is your hotel website selling an experience your guests will actually receive, or are you unintentionally setting them up for disappointment?

From outdated photos and inaccurate amenity information to confusing booking details and overlooked mobile experiences, even small inconsistencies can affect guest expectations, trust, and booking decisions.

In this episode, you’ll learn:

• Why accurate amenities matter
• How to eliminate practical surprises
• Why the mobile experience matters
• How current photos build trust

Your 3 action items:

1. Spend two minutes reviewing each of the five areas: amenities, practical details, mobile usability, the booking process, and photos.
2. Correct outdated information, replace an inaccurate photo, or identify a process or training gap that needs attention.
3. Send the correction to the person responsible, follow up with your team or vendors when necessary, and verify that the website now reflects the actual guest experience.

Connect with Christine:
📍Website - https://www.thewisepineapple.com/
📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311
📍Insta link - https://www.instagram.com/the_wise_pineapple/
📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/
📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/
📍Join the Crown Society! https://www.thewisepineapple.com/crown

What happens when you say YES to a big dream before you have all the answers?

In this episode, Adam shares what he learned from jumping into something completely new, why Little Canyon Inn intentionally has no TVs in the guest rooms, how his four boys have become part of the hospitality experience, and why sometimes the best thing a leader can do is stop taking themselves so seriously.

4 Things You’ll Learn:

🍍 Say YES before you know exactly how.

🍍 Don’t lose what makes you different.

🍍 Create connection through the little things.
🍍 Make room for fun in leadership.

3 Things You Can Do:

✨Ask yourself: What do we do differently that makes our experience memorable? Lean into it instead of trying to look like everyone else.

✨Give a guest, customer, or team member a small personal touch this week. A handwritten note, a thoughtful message, or simply remembering something about them can go a long way.

✨Look for one opportunity to lighten the mood, laugh at yourself, or make a difficult moment feel a little easier for your team.

Connect with Adam:

📍 Little Canyon Inn: https://www.littlecanyoninn.com/
Connect with Christine:

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn Profile: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook Group of Hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society!: https://www.thewisepineapple.com/crown

What happens when you say YES to a big dream before you have all the answers?

In this episode, Adam shares what he learned from jumping into something completely new, why Little Canyon Inn intentionally has no TVs in the guest rooms, how his four boys have become part of the hospitality experience, and why sometimes the best thing a leader can do is stop taking themselves so seriously.

4 Things You’ll Learn:

🍍 Say YES before you know exactly how.

🍍 Don’t lose what makes you different.

🍍 Create connection through the little things.
🍍 Make room for fun in leadership.

3 Things You Can Do:

✨Ask yourself: What do we do differently that makes our experience memorable? Lean into it instead of trying to look like everyone else.

✨Give a guest, customer, or team member a small personal touch this week. A handwritten note, a thoughtful message, or simply remembering something about them can go a long way.

✨Look for one opportunity to lighten the mood, laugh at yourself, or make a difficult moment feel a little easier for your team.

Connect with Adam:

📍 Little Canyon Inn: https://www.littlecanyoninn.com/
Connect with Christine:

📍 Website: https://www.thewisepineapple.com/

📍 LinkedIn Profile: https://www.linkedin.com/in/christine-trippi-56105311

📍 Instagram: https://www.instagram.com/the_wise_pineapple/

📍 YouTube: https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook Group of Hoteliers: https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society!: https://www.thewisepineapple.com/crown

Technology is changing the way we work, but there’s something it still can’t replace.

In this episode of The YES Show, Let's explore a question every hospitality leader should be asking as AI becomes part of the guest experience: Where does technology end, and where does the human experience begin?

There may be more opportunities than you think to create moments that make guests feel truly seen, valued, and cared for.

Tune in to discover how to make the most of what technology can do while keeping the part of hospitality that matters most.

What You'll Learn:

• How to turn guest data into meaningful hospitality:
• How to use AI to create more personalized guest experiences:
• How AI can support hospitality-focused sales:
• Why human empathy still matters most:

3 Things You Can Do:

1. Look at your PMS, CRM, GXP, loyalty profiles, or guest notes and identify one opportunity to turn information into a meaningful moment.
2. Ask better questions first, then use AI to help create recommendations that match the guest's interests, occasion, timing, and preferences.
3. Consider setting up a weekly local-market briefing for sales, using AI to research personalized recommendations, or using it to help find solutions when something goes wrong.

Connect with Christine:

📍 Website - https://www.thewisepineapple.com/

📍 LinkedIn profile - https://www.linkedin.com/in/christine-trippi-56105311

📍 Insta link - https://www.instagram.com/the_wise_pineapple/

📍 YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/

📍 Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

📍 Join the Crown Society! - https://www.thewisepineapple.com/crown