In this special Women’s History Month episode of The YES Show, Christine shares a powerful story from hospitality history about a simple innovation we see every day but rarely think about.
This episode is a reminder that leadership isn’t about having all the answers. It’s about listening to the people closest to the guest experience and recognizing that small ideas can create lasting impact.
Christine also shares empowering reflections for women in hospitality and a challenge leaders can immediately bring into their next team huddle.
⭐ Key Learnings

• The best innovations often come from frontline team members closest to the guest experience
 • Great leaders share recognition and spotlight their teams’ contributions
 • Small operational changes can create massive guest impact
 • Empowered voices and inclusive leadership strengthen hospitality culture
✅ Action Items

1.  Ask every department: “What is one thing we could do to make the guest experience easier?” 
2.  Publicly recognize and credit team members for their ideas and contributions 
3.  Create space for voices that may hesitate to speak up, especially emerging leaders 

🔗 Connect with Christine:
📍Website - https://www.thewisepineapple.com/
📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311
📍Insta link - https://www.instagram.com/the_wise_pineapple/
📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/
📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/
📍Join the Crown Society! https://www.thewisepineapple.com/crown