In this episode we’re chatting with Chris Smoje who is a specialist in customer service and customer experience. Chris works with businesses through his consultancy, DIME Customer Service, in a training and consulting capacity helping them improve their customer service and customer experiences.

This is a fantastic episode to listen to for any business owner looking to improve the quality of the interactions their team have with customers.

Links from this episode:

DIMECustomerService.com

Chris on Youtube: https://www.youtube.com/channel/UCgMl39-pdgPFh5ocpV3Sc4w