Welcome to Ears to the Ground, an internal podcast series celebrating the people behind Cochlear North America's mission to transform lives through hearing. 

In this episode, we're joined by Megan Butcher and Namita Gehani, who each bring years of hands-on experience supporting clinics, recipients, and families at Cochlear. Megan and Namita work directly with clinic partners and providers, helping to connect Cochlear's innovations to the people who need them most. 

Throughout the conversation, they share stories and insights from the field that highlight the relationships, trust, and collaboration at the heart of their work. These connections with our clinic partners don't just strengthen professional relationships, they directly impact the journey of recipients and families, supporting better outcomes and reinforcing our commitment to reaching 1.5 million people with hearing loss by 2033. Their experiences offer a powerful perspective on the impact our field teams make every single day. 

Welcome to Ears to the Ground, an internal podcast series celebrating the people behind Cochlear North America's mission to transform lives through hearing. 

In this first episode, we sit down with teammates Tiffany Hill and Yaney Alvarado, who serve as the voice of Cochlear for recipients, families, and healthcare providers reaching out with questions, concerns, and needs. 

Tiffany and Yaney take us behind the scenes of the frontline work that directly shapes patient experiences and outcomes — from troubleshooting device issues and navigating insurance questions to providing reassurance during moments of uncertainty. Their work reminds us that every call, every interaction, and every solution matters in supporting the people who depend on our technology to hear the world around them. 

Welcome to the teaser episode of Ears to the Ground, a new podcast series celebrating the people behind Cochlear North America's mission to transform lives through hearing. In this introduction, host Eddie Poe sits down with Cochlear North America President Lisa Aubert to explore the vision behind our 1.5 million reasons aspiration and why sharing stories across our organization matters now more than ever. 

Lisa also shares what excites her most about the journey to 2033—not just the individual recipients we'll serve, but the entire communities we'll impact along the way. She reminds us that behind every cochlear implant is a team of people in Cochlear North America doing meaningful work, and that every role, whether visible or behind the scenes, connects to something far bigger than ourselves.