In episode 21 of the Appliance Retailer Podcast, we speak to Hayat

Horma, director of shipping at eBay Australia about eBay’s new local fulfilment program in partnership with global logistics experts, Orange Connex.

She discusses the key benefits of the program including faster

delivery, more competitive rates, enhanced seller protection and full

eBay integrations.

Hayat then shares her thoughts on the shipping landscape, the

importance of returns as part of delivering a truly seamless e-commerce

experience and the increasing adoption of Buy Now, Pay Later.