eBay for Business

Maintaining Top Rated Seller status! Our guest is Andrea Sievers, known on eBay as Top Rated Seller holmesteadbargainsllc.

Estate planning for eBay sellers! Our guest is attorney Jennifer Taggart, known on eBay as lashopaholic.

http://www.thesmartmama.com

Open phones, Contact Us email and more: Check out Episode 3 of eBay's Open for Business podcast, "Bootstrapping 101"; to listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed, go to http://www.ebay.com/openforbusiness.

Michael, Cressona PA (mallontown), called with questions about eBay's System Announcements and other technical issues boards. Paul, Sarasota FL (wisebuyoutlet.c0m), asked why his Top Rated Plus discount was not shown on his invoice.

Open phones, Contact Us email and more: Lupe, Reston VA (hapachico) called to discuss the meaning and usage of the term "vintage". Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives.

To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal.  Stories include Hal Lawton's email about new items from followed sellers; Emma Watson's Beauty and the Beast dress; and paychecks. Lee told Griff it's National Hug a Newsperson Day and wished him a happy birthday tomorrow, April 5th. Meanwhile, a virtual pink birthday party ensued on the chat board.

Answers to your USPS questions! Our guest is Nate Heyward, eBay's Senior Manager, Carrier Relationships.

http://www.ebay.com/labels

Griff and Lee reminded eBay Store subscribers that they must use their Q1 coupon for eBay-branded shipping supplies (available at http://www.ebay.com/supplies) by tomorrow. You can find it linked from your Seller Hub Overview page under Seller Tools - Manage Store.

Lee and Griff read 9 of Rieva Lezonsky's "Top 10 Tips for Turning an Angry Customer into a Raving Fan". Ron, Birmingham AL (oilerman21), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for answering Lee's trivia question.

Aron Hsiao from Terapeak (http://www.terapeak.com) called in with this week's marketplace research report. Griff and Lee read the 10th of Rieva Lezonsky's "Top 10 Tips for Turning an Angry Customer into a Raving Fan". Julie, Las Vegas NV (ilovejuliesjems), answered Lee's 2nd trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com).

Lee introduced an audio clip from Episode 3 of eBay's Open for Business podcast, titled "Bootstrapping 101", which dropped today. To listen and subscribe via iTunes, GooglePlay, Stitcher and RSS feed, go to http://www.ebay.com/openforbusiness.

To figure out what eBay Store subscription is right for your business, use eBay's Fee Illustrator at http://www.ebay.com/feeillustrator. Ron, Birmingham AL (oilerman21), asked Griff and Lee to look at an item from his new product line. Lee reminded us that the 3rd episode of eBay's Open for Business podcast, "Bootstrapping 101", drops today; to listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed, go to http://www.ebay.com/openforbusiness.

Tom, Pittsburgh PA (blackandgoldgifts), called with advice about buying whole collections. Patty, Miami FL (theshoppingmom2), asked which Vegas hotel will host this year's eBay OPEN seller conference and promised to bring mojitos.

Griff told listeners to check eBay's Announcement Board at least once a week (and preferably every day) to stay informed; read it on your Seller Hub Overview page, or go to http://announcements.ebay.com.

If you spot an ad from the new eBay campaign, leave a comment on Audrey Tracy's eBay for Business blog post at http://community.ebay.com/t5/eBay-for-Business/Spot-an-eBay-Ad-and-Score-Some-eBay-Swag/ba-p/26753800 to score some eBay-branded swag while supplies last.

C.B., Chicago IL (c.b.), asked about active content. Bill, Vacaville CA (thebookkiosk), answered Lee's 3rd trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com).

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.