eBay for Business

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week we meet Steve Young, former staff writer for the David Letterman show, to talk about how a regular bit on the show led to Steve’s passion for collecting certain rare and unusual vinyl LPs; how eBay helped Steve fulfill that passion; and how it all resulted in a Netflix documentary. And Brian and Griff answer questions about whether or not eBay is actually blocking listings of non-compliant B2C eBay Sellers from showing up for buyers located in Germany, and a question about a seller canceling post purchase for a specific reason.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 202

Seller Check In Event - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-conferences-presents-fall-seller-check-in/

Industrial Musicals website - https://www.industrialmusicals.com/

Bathtubs Over Broadway on Netflix - https://www.netflix.com/title/81044103

Order Cancellation Policy - https://www.ebay.com/help/policies/member-behavior-policies/order-cancellation-policy?id=5298

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Brian and Griff clear out the questions queue, answering your queries about shipping to PO boxes, Automated Promoted Listing Campaigns, refunding during Time Away, and more! 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 201

eBay Open Registration - https://hopin.com/events/ebayopen2022/registration

Seller Events - https://sellerevents.ebay.com

Creating a New Promoted Listings Campaign Page - https://www.ebay.com/sh/mktg/pl

Refunding Buyers - https://ebay.to/3cvCY2R

Handling Refunds for Return Cases - https://ebay.to/3Pygk8J

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, We asked this question and got a wide variety of answers, from absolutely yes, to absolutely no. Brian and Griff called thrifting expert Liz O’Kane for her take. And we answer questions about returns during time away and refunding refunds for items not received that eventually, are received. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 200

USPS Hazardous Materials Requirements Changes - https://community.ebay.com/t5/Announcements/USPS-Hazardous-Materials-Requirements-in-Effect-Now/ba-p/33069255

Big Ideas for Small Business - https://bigideasforsmallbusiness.com/

eBay Seller Capital - ebay.com/sellercapital/

Ep 168 - https://sellingonebay.libsyn.com/website/ebay-for-business-ep-168-handling-difficult-customer-situations

The NYT Article on Thrifting (paywall) - https://www.nytimes.com/2022/07/06/style/thrift-stores-fast-fashion.html

Liz O’Kane Seller Events Page - https://sellerevents.ebay.com/u/mv68p3/

Liz O’Kane’s eBay Store - https://www.ebay.com/str/coloradoreworn

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, eBay Product Team manager Parin Jogani shares tips on using promotional tools for countering the annual summer retail slowdown. Brian and Griff answer questions about printing labels and packing slips, Store tiers, Shipping Policies and The Germany Packaging Act. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 199

eBay Open 2022 - https://community.ebay.com/t5/Announcements/Announcing-eBay-Open-2022/ba-p/33053282

Promotions Dashboard - https://www.ebay.com/sh/mkt/promotionmanager/dashboard

Business Policies - https://www.ebay.com/help/policies/business-policy/business-policies?id=4212

Ep 158 || Creating A Social Media Campaign: Part 1 - https://community.ebay.com/t5/eBay-for-Business-Podcast/Episode-158-Creating-A-Social-Media-Campaign-for-Your-Business/ba-p/32321478

Exclude Shipping Locations - https://www.ebay.com/ship/prf/excludeRegions

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week we dive into the details of the now-inforce German Packaging Act, its impact on eBay sellers and two options you can choose based on your level of selling.  And we answer your questions on editing shipping policies and stored addresses. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 198

USPS Rate Changes July 10 2022 - https://community.ebay.com/t5/Announcements/USPS-Rate-Changes-Effective-July-10-2022/ba-p/33032590

Important updates on selling to German buyers on eBay - https://community.ebay.com/t5/Announcements/Important-updates-on-selling-to-German-buyers-on-eBay/ba-p/33021162

LUCID website  - https://lucid.verpackungsregister.org/

Lizenzero website - https://www.lizenzero.de/en

Lizenzero Packaging Volume Calculator - https://www.lizenzero.de/en/packaging-volume-calculator/

IRS website for obtaining an EIN - https://www.irs.gov/businesses/small-businesses-self-employed/apply-for-an-employer-identification-number-ein-online

eBay Addresses - https://accountsettings.ebay.com/uas/addresses

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Griff and Rebecca welcome eBay sellers Vikki Eagan and Katy Zilverberg to share info on the upcoming seller event in Las Vegas in October (tickets go on sale  on July 1st!) and to converse about running two separate businesses from their shared home. This week’s questions include setting buyer requirements and the importance of a white background for product photos.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 197

Important updates on selling to German buyers on eBay - https://community.ebay.com/t5/Announcements/Important-updates-on-selling-to-German-buyers-on-eBay/ba-p/33021162

Buyer Management Page - https://www.ebay.com/bmgt/buyerrequirements

Boss Reseller Remix - https://www.resellerremix.com/

Vikki & Katy’s YouTube channel - https://www.youtube.com/channel/UC7lGgd09ZRXBoRU7Ve6mvcw

24 x 24 x 24 Light Boxes on eBay - https://ebay.to/3Op1L70

Larger Light Boxes for Apparel on eBay - https://ebay.to/3buofVy

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Griff is joined by Kathy Terrill of Ilovetobeselling.com to discover some types of inventory best suited to weather a recession. And it’s a check in with Lynn Dralle of the Queen of Auctions to talk about the current situation for both her business on eBay and her consignment shop in Ventura, CA.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 196

NPR Article on Consumer Spending Behavior - https://www.npr.org/2022/06/10/1103995329/inflation-americans-spending-consumer-behavior-prices

I Love To Be Selling w Kathy Terrill - https://ilovetobeselling.com/

Lynn Dralle The Queen of Auctions Website - http://www.thequeenofauctions.com/

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, eBay seller and founder of the first eBay seller meetup group, Stephanie Inge, joins us to help seller Lori start her own new seller meeting group. Brian and Griff answer your questions on multiple shipping services, new customers, feedback for buyers, and more.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 195

eBay Vault Launch - https://www.ebayinc.com/stories/news/ebay-launches-its-vault-for-trading-cards/

Stephanie Inge’s Linktree - https://linktr.ee/stephinge

eBay Shipping Calculator - https://www.ebay.com/shp/Calculator

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week Griff talks with eBay Stores Operations team member Chuck Van Pelt about the benefits of the new and improved eBay Store. Griff discovers Freight Rate Tables. Joe DeMarco, aka Hubcap Joe, calls in to share a story of a recent find and Griff and Brian answer various questions about shipping and printing labels.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 194

eBay Store Resource Center -https://www.ebay.com/sh/resources/store

Domestic Integrated Freight Carriers - https://ebay.to/3tdoNVP

Shipping Preferences - https://www.ebay.com/ship/prf

Shipping Rate Table Tool  - https://www.ebay.com/ship/rt

Business Policies - https://www.bizpolicy.ebay.com/businesspolicy/policyoptin

eBay Shipping Calculator - https://www.ebay.com/shp/Calculator

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Product Team Manager Parin Jogani joins Griff to discuss Buyer Groups. Brian and Griff answer questions about shipping via Freight; selecting the right thermal printer; additional information on GSP and Time Away; a fix for the missing Quantity Sold number;  and finally, adding the Multi Variation option to your listing form.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 193

eBay - Quickbooks Integration - https://pages.ebay.com/sponsored/intuit/

Buyer Groups - https://www.ebay.com/sellercenter/growth/seller-hub-promotions/buyer-groups/

Thermal Printers on eBay - https://ebay.to/3NGqgeZ

Freight Shipping on Seller Center - https://www.ebay.com/sellercenter/shipping/shipping-on-ebay/freight-shipping

Time Away - https://ebay.to/3a4gkh4

Selling Preferences Page (for setting Stock Out) - https://www.ebay.com/uas/selling-pref

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast