eBay for Business

The good old days at eBay - singing with the eNotes! Our guest is eNotes co-founder Colin Rule, Vice President, Online Dispute Resolution for Tyler Technologies. He formerly headed up dispute resolution at eBay before going on to found Modria, now part of Tyler Technologies. With him is eNotes founder Larry Friedberg, formerly Director of Trust at eBay.

TylerTech.com/solutions-products/modria

Open phones, Contact Us email, and more: BULQ (BULQ.com) debuted their Graduation Retail Moment. Paul, Sarasota FL (wisebuyoutlet) calls in to ask how to handle an international return via eBay’s Global Shipping Program (GSP).Lupe, Reston VA (hapachico), calls in to share  the very personal reason she came to be an eBay seller.

Open phones, Contact Us email, and more: Original eNotes Colin Rule (formerly head of dispute resolution at eBay, founder of Modria, and now Vice President, Online Dispute Resolution, Tyler Technologies) and Larry Friedberg (formerly Director of Trust at eBay) stayed on to sing with Griff and Lee.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include a SHINE Awards update; Crocs; and the upcoming Royal Wedding. Lee and Griff reminded listeners to sign eBay Main Street's petition in support of fair taxation for small online businesses (and against an Internet sales tax) at eBayMainStreet.com/sales-tax.

Sign eBay's petition in support of fair tax policy with just 1 click at eBayMainStreet.com/sales-tax; join eBay Main Street now to stay up to speed on legislation affecting your ecommerce business and let your voice be heard.

eBay Open 2018, coming up July 24 - 26 at Mandalay Bay in Las Vegas, is selling out fast. Register now and book your hotel room at eBayOpen.com.

Brian Burke, eBay's Director of Community Development & Seller Evangelism, popped in to remind sellers that 11:59:59pm PT today (May 10), is the deadline to submit your entry in the eBay SHINE Awards (eBay.com/ShineAwards).

eBetsy called in with breaking news: Starting May 15, 14-day returns will only be available in a few categories; options will be no returns, 30- or 60-day returns, or 30- or 60-day free returns, and new or revised listings that don't meet this standard will not be posted.

C.B., Chicago IL (c.b.), called in with a question about lowball Best Offers and won eBayana. Griff and Lee re-dished the listing for item number 173302367414; Bruce, Rockford IL (hugo5178), received a score of 5 tureens and won a limited edition eBay Radio dish towel!

Bruce, Rockford IL (hugo5178), received a score of 5 tureens on his listing number 173302367414 and won a signed limited edition eBayRadio dish towel. Diana, Venice FL (lucy1036), shared her response to Best Offers and won eBayana. She also asked about asking for feedback and had her listing dished. Lee reminded listeners that the SHINE Awards deadline is 11:59:59 pm PT tonight (May 10, 2018); get details and submission guidelines at eBay.com/ShineAwards.

 

As of May 15, 2018, 14-day returns will no longer be an option except in a very few categories. Available options will be No Returns, 30- or 60-day returns, or 30- or 60-day FREE returns.  eBay Open 2018 (July 24-26 at Mandalay Bay, Las Vegas) is selling out fast. Register now and book your room at eBayOpen.com.

Be sure to get to Vegas in time for the Dallas eBaybes & eMales' unofficial meet & greet on Monday night, 6pm-10pm PT at the fabulous Skyfall Lounge at Mandalay Bay. Dress code is "upscale casual"; think eBay colors! Griff and Lee reviewed the 5 categories for eBay's 2018 SHINE Awards (eBay.com/ShineAwards).

Griff and Lee sharedthe eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio Archives.   Just go to eBayRadio.comand click on "PAST EPISODES" in blue text to get to the eBay Radio archives, then find Seller Events under the Seller Resources tab.  Click on the event's name to see all the details, including a link to the event page.

Open phones, Contact Us email, and more: Bruce, Rockford IL (hugo5178) requested a listing dish and just missed earning 5 tureens.

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include taxes, PEZ, and the Avengers. Lee and Griff urged listeners to sign eBay Main Street's petition in support of fair tax policy at eBayMainStreet.com/sales-tax. Lee also noted that eBay Open 2018 is selling out fast, so register ASAP at eBayOpen.com.