eBay for Business

C.B., Chicago IL (c.b.), had a dilemma regarding a difficult seller and an item not as described. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.

To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Streamlined Returns in the 2018 Spring Seller Update! Our guest is Linda Cornelison, Senior Manager, Global Customer Trust, eBay. She stayed on to take questions from listeners. Carl, San Diego CA (carlmarxx), asked about buyer abuse of free returns.

 

Griff gave an overview of today's newly released 2018 Spring Seller Update; read the entire update at eBay.com/Spring2018.

eBay's new product-based shopping experience! Our guest is Chris Van Wagoner, Senior Manager, Product-Based Experience, eBay. He stayed on to take questions from listeners. Jason, Las Vegas NV (tikipugmusic), commented on product identifiers for music CDs in the eBay catalog. Loyd, Mine Hill NJ ((lloydsteventaylor), asked how eBay will ascertain whether catalog info is correct.

The new eBay Labels experience! Our guest is Dallas Rowsell, Business Development 2, GSP, eBay. He stayed on to take questions from listeners. Cindy, San Diego CA (pattycyn), had a concern about eBay'a shipping calculator miscalculating  shipping costs via FedEx SmartPost.

Spring 2018 updates to eBay Guaranteed Delivery! Our guest is Kristina Victor, Marketing Manager, Shipping, eBay. She stayed on to take questions from listeners. Edie, Santa Monica CA (dress_to_suit), asked about one-day vs same-day handling.

Ron, Birmingham AL (oilerman2), had questions about calculated shipping, Guaranteed Delivery, and viewing handling time in a listing. Barry, FL (treebeardbooks), asked about printing shipping labels for Guaranteed Delivery packages.

Spring 2018 updates to eBay Stores subscriptions! Our guest is David Wohrman, Senior Product Marketing Manager, eBay. He stayed on to take questions from listeners. Edie, Santa Monica CA (dress_to_suit), asked if store subscription level affected exposure to buyers. Zoe, Colorado Springs CO (simply-the-best-for-you), had a question about store categories.

Davin, Delray Beach FL (tenorsax47), asked how the new subscription rates will affect sellers with year-long subscriptions. Karen, Otsego MI (thirdcoast_tunesandpages-1), wondered if eBay Store free listing quotas will change. Cindy, San Ramon CA (twirlplanet), called with a question about custom store pages.

eBay for  Charity in partnership with the American Cancer Society (ACS) announced a new peer-to-peer  (P2P) fundraising tool. For more information, go to eBayInc.com and read the article "A New Way to Fundraise on eBay". Liz Austin, eBay's Senior Marketing Manager for Seller Engagement, popped in to discuss the upcoming eBay for Business Seller Boot Camp; get details and sign up at eBay.com/SellerBootCamp.

 

Griff and Lee read "8 Shipping Myths Debunked" by Anthony Payne in eBay for Business, then  read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.

To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

 

Lee explained how sellers benefit by selling through eBay for Charity, including a higher conversion rate; check it out at ebay.com/charity. Find trending items, relevant items, most shopped items, and what your items might be worth at explore.ebay.com.