eBay for Business

How I moved my business to a new location — 3 times! Our guest is Theresa Cox, known on eBay as Top Rated Seller clubred97.

http://www.sellingmylifeonebay.com

The "Everyday Heroes" campaign! Our guest is Laurie Ann Wong, founder and owner, Reflections of Trinity, 2016 eBay SHINE Awards grand prize winner as Small Business of the Year, known on eBay as Top Rated Seller reflectionsoftrinity.

http://stores.ebay.com/Reflections-of-Trinity

ReplyManager's latest entrepreneurial tip debuted (https://www.replymanager.com). Paula, Big Fork MT (dbruno), had a shipping suggestion for RaeJean. Gina, Des Moines NM (classysoles), called in regarding the Veterans Day postal holiday. Lee reminded Top Rated Sellers and Anchor Store subscribers to use their Promoted Listings credits. eBay's exclusive First Minute deals end today, November 9.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Dan, Manchester NH (e-villagegreen), answered Lee's trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com).

 

 

Veterans Day is this Saturday, November 11th, and is a USPS postal holiday. Griff told listeners that eBay has announced the rollout of new features in the return process and shared his recent experience with a fragrant return. Check out the newly updated Growth tab in your Seller Hub; for a tutorial on getting the most out of it, go to http://www.ebay.com/inventoryguidance. ArvaDell, Pebble Beach CA (pebblesbythesea), had a challenging international return.

 

ArvaDell, Pebble Beach, CA (pebblesbythesea), was held over from the previous segment with a question about an international return. Gina, Des Moines NM (classysoles), called with an announcement about Promoted Listings. She also answered Lee's trivia question and won Kathy Terrill's book, The Secret to eBay Search for Sellers. BULQ's Christmas-Hannukah-Etc. Retail Moment debuted (http://www.bulq.com).

 

Melinda, Harrisburg PA (distinctreasures), requested a listing dish of item number 302080089057 and received a score of 5 tureens! RaeJean, Cave Creek AZ (holidaysandmemories), had a question about USPS' Veterans Day postal holiday. David, Boca Raton FL (djmovers99), shared his experience with a 60-day return policy. Keith, Springfield OH (stainedglasskarin), had a challenge with Guaranteed Delivery (eGD). Forrest, Lakewood WA (hulkhauler1), asked about shipping labels.

Open phones, Contact Us email and more: Lee told Griff about 2 exciting eBay for Charity auctions. Gulson, Bronx NY, asked how to legally ship perfume. Ron, Birmingham AL (oilerman21), called in with the Secret Word. Jessica, Garfield NY (thebusybaglady), had questions about shipping internationally with eDelCon (Electronic Delivery Confirmation). Lee shared news from UPS and FedEx.

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay's First Minute Shopping promotion (running through November 9),  sand from Hawaii and eBay's new Shipping Partner Platform for multi-channel sellers. Read all about it (and request to be opted in) at https://www.ebay.com/shippingpartnerplatform. Lee also shared the results of the National Retail Federation's holiday ecommerce survey.

Image Search and Find It on eBay! Our guest is Mary Titus, eBay's Product Manager, Visual Shopping.

Open phones, Contact Us email and more: Mary Titus, Product Manager for Visual Shopping, stayed on with Griff and Lee to take questions about eBay's new Image Search. CB, Chicago IL (c.b.), called to say how much she loves Image Search and also asked a question about it.

Ron in Birmingham, AL (oilerman21) asked if Image Search would be coming to desktops and laptops. Betsie, Dallas TX (acquisator), asked which photos Image Search uses. Tom, Pittsburgh PA (blackandgoldgifts), can't see Image Search on his Droid. Susanna, Wichita KS (stylesofsusanna), got poor results with Image Search.