eBay for Business

Updates to structured data: product identifiers, watermarks, the eBay catalog, and bundles and lots! Our guest is Chris Van Wagoner, eBay's Senior Manager, Structured Data. Gina, Des Moines NM (classysoles), asked about required UPC codes as product identifiers for brand-name clothing.

Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

 

Updates to eBay returns! Our guest is Maria Lee, eBay's Senior Manager, Buyer & Seller Trust. Julie, Las Vegas NV (ilovejuliesjems), called to discuss free returns.

Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

 

Updates to Guaranteed Delivery! Our guest is Greg Ross-Smith, Product Activation, Guaranteed Delivery, eBay. Raejean, Cave Creek AZ (holidaysandmemories), asked how late pickups will impact Guaranteed Delivery.

Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017, and opt in to Guaranteed Delivery (eGD) at http://www.ebay.com/GuaranteedDelivery.

 

Updates to Markdown Manager! Our guest is Liv Ellingsen, eBay's Senior Product Manager, B2C Seller Marketing Levers. Gina, Des Moines NM (classysoles), had a question about how Markdown Manager will be rolled into Promotions Manager. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

 

If you were impacted by Harvey or Irma, eBay has your back with seller protections and special assistance measures; check the Announcements Board (http://announcements.ebay.com) for details. If you need additional help, please call eBay customer service at 866-540-3229 or send email to [email protected].

Sell via eBay for Charity to benefit Irma and Harvey victims; to get started, go to http://www.ebay.com/charity and click "Sell for Charity" in the left-hand sidebar. Enter the eBay for Charity Favorites Giveaway (and win up to $10,000 for your charity) at http://www.ebayforcharity.org/favorites-giveaway.

Check out upcoming eBay webinars: register Holiday Shipping on Wednesday, September 20, 1pm PT, at http://www.ebay.com/webinars; find even more hour-long webinars at http://www.ebaybusinessbuilder.com/mso-webinars.

Tom, Pittsburgh PA (blackandgoldgifts), called in with a question about an eCheck and late shipping while his store was on vacation. Griff and Lee read the eBay's Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com).

 

Aron Hsiao from Terapeak (http://www.terapeak.com) called in with this week's market research report. Griff and Lee continued reading eBay's Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com). Ron, Birmingham AL (oilerman21), called in for smartphone advice.

Griff and Lee finished reading eBay's Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com). Andie, Mooresville NC (tookieryan), requested a listing dish; after a quick title tweak, she received a score of 5 tureens! Lee shared ReplyManager's Entrepreneurial Tip #6 (http://www.replymanager.com). C.B., Chicago IL (c.b.), called to follow up on a title change suggested during last week's show.

 

Ron, Birmingham AL (oilerman21), asked about eBay Concierge. Lee also gave Ron additional information on smart phones for the hearing-impaired. If you have a hearing challenge, please feel free to reach out to eBay Customer Service by clicking the Message button on the eBay for Business Facebook page at http://www.facebook.com/eBayforBusiness.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

 

Griff gave a brief overview of today's show and introduced the eBay Radio News with Lee Mirabal.  Stories include Irma's impact, eBay UK's new Entertainment Shop and Devin Wenig's trip to Washington, DC, with members of eBay Main Street's Small Business Ambassador Network.

In addition to the seller protections already announced, eBay is implementing some special measures to help sellers impacted by Hurricanes Harvey and Irma. Get details on the Announcements Board at http://announcements.ebay.com. If you need customer service, send email to [email protected] or call 866-540-3229.

5 tips for successful selling during tough times! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.