Open phones, Contact Us emails and more: Aparna Lahiri, eBay's Shipping Marketing Manager, stayed on to take questions about eBay's new branded shipping supplies (http://stores.ebay.com/ebay-shipping-supplies). Sharman, Birmingham AL (topfloorfinds), suggested imagining your eBay store as a brick-and-mortar enterprise and described how she stores inventory.

Renee, Fond du Lac WI ((3millie4)) won the Secret Word Contest and gave her 2¢ worth on why listing new items helps old items sell. Key, Alachua FL (keybay25), also had the Secret Word. Mike, Cincinnati OH (zippy10), asked about the new Seller Hub.