Open phones, Contact Us email and more: An Independence Day Retail Moment was brought to you by BULQ (http://www.bulq.com). Lee reminded us that the judges are evaluating this year's SHINE Awards submissions; community voting will begin at the end of this month for the winners of eBay's second annual Small Business of the Year Contest (http://www.ebay.com/shineawards).

David, Boca Raton FL (djmovers99) asked about free returns getting a boost in search. Bruce, Roscoe IL (pacificbearing), asked how to sign up for eBay OPEN workshops (http://www.ebayopen2017.com/workshops) when already registered for the event.