Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), asked about using Terapeak (http://www.terapeak.com) to find and optimize keywords. Aron Hsaio called in to help answer Ron's questions. Jim, Cincinnati OH (owleyekiosk), won the Secret Word Contest!

Lee told listeners that eBay Open is selling out fast; register now, sign up for your choice of workshops and reserve your hotel room at http://www.ebayopen.com. She also reminded store subscribers to use their Q2 coupons for eBay-branded shipping supplies (http://www.ebay.com/supplies).