eCommerce Minute

eCommerce Minute

By eCommerce MinuteBusiness
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eCommerce Minute episodes

  • 666: Amazon Tests AI Powered Customer Support Agents

    The automated agents use machine learning rather than rules and refer requests they can’t handle to human representatives.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    10 min
  • 665: 7-Eleven to Expand Evolution Store Concept

    The concept serves as a testing ground for 7-Eleven to try various offerings like made-to-order food and beverages.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy


    10 min
  • 664: New Bill Could Make eCom Companies Liable for Counterfeit Goods

    The legislation comes as U.S firms struggle to combat the sale of fake goods online.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    10 min
  • 663: Walmart Tests Subscription Program to Compete with Prime

    The program is expected to launch as a rebrand of Walmart’s existing Delivery Unlimited service.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    9 min
  • 662: Amazon's One-Tap Rating System Helps Fight Fake Reviews

    The change has already led to an increase in overall customer feedback, a competitive advantage that Amazon has over many of its competitors.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    9 min
  • 661: Banana Republic Enlists Postmates for Clothing Delivery

    Shoppers within the delivery radius won't even have to pay a delivery fee.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy


    11 min
  • 660: Amazon Opens First 'Go Grocery'

    It's more than three times the size of other Go stores and features around 5,000 products compared to Amazon Go’s 500 to 700.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    9 min
  • 659: Walmart Launches Walmart Fulfillment Services on its Marketplace

    The new service, called Walmart Fulfillment Services, stores, picks, packs and ships items ordered from third parties on walmart.com.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    7 min
  • 658: Panera Launches Coffee Subscription Program

    Panera is launching the ultimate bottomless cup with an $8.99/month subscription for unlimited coffee and tea.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    9 min
  • 657: Amazon Launches Virtual Healthcare for Seattle Employees

    The new app, called Amazon Care, will provide on-demand chat and video consultations with medical professionals.

    Hosts:

    John Suder (@johnsuder) Producer and Director of Marketing at SUMO Heavy

    https://twitter.com/johnsuder

    Bart Mroz (@bartmroz) CEO/Co-founder of SUMO Heavy

    https://twitter.com/bartmroz

    Brittany Blackman (@BrittanytB) Writer and Junior Marketing Coordinator at SUMO Heavy

    https://twitter.com/BrittanytB

    About the eCommerce Minute:

    The eCommerce Minute is a production of SUMO Heavy, a digital commerce and strategy firm located in Philadelphia and Brooklyn, NY.

    Learn more about SUMO Heavy: http://www.sumoheavy.com

    Follow Us:

    Newsletter: SUMO Heavy Weekly

    https://www.getrevue.co/profile/sumoheavy

    Twitter: @sumoheavy

    8 min

About eCommerce Minute

From the publisher's feed

The eCommerce Minute is your weekly dose of eCommerce, tech and retail news, with your hosts John Suder, Bart Mroz, and Brittany Blackman. The show is a production of SUMO Heavy, an eCommerce…