As someone that has been fortunate enough to build a successful career in retail, I was delighted to talk to an educator who is supporting the future leaders of the retail industry. Dr. Oran Doherty from Retail Ireland Skillnet explains the important part that education and training plays. Given the difficult times we have faced over the last few years, Oran describes the value that the Apprenticeship in Retail Supervision and Degree in Retail Management Practice bring to both the employees and their employers. The customers are also benefiting from confident, knowledgeable retailers who are delivering excellence across all aspects of the sector. He is honest about the challenges facing the retail industry and is hopeful that with the help of Retail Ireland Skillnet both retailers and their teams can secure a bright future.

Topics:

• What is Retail Ireland Skillnet.

• Apprenticeship in Retail Supervision.

• Degree in Retail Management Practice.

• The importance of education for staff retention.

• Confidence and empowered staff.