Tune in to learn how to use the simple acronym RADICAL to radically change way you communicate with US Regional Sales Managers, Lynn Branham and Jenna Lang.

R - Recognize the person’s value

A - Acknowledge they may have a different perspective

D - Decide to be open to new information

I - Inquire what they’re experiencing/thinking/feeling

C - Clarify what you’re hearing by paraphrasing what they’re saying

A - Ask questions until you understand, NOT until you’re understood

L - Leave the conversation on good terms