Ecosystem has become a buzzword in the insurance industry, but it seems to have lost its real meaning due to overuse and misuse. Chris Kay, current Director General Insurance for fintechOS passionately elucidates on how the true essence of "Ecosystem" eroded through the years; what it really means and why it matters, and what it can do for insurance players, stakeholders, and customers once understood with clarity. 

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"What if we just had one place that was just the system of truth from a business perspective?" From outdated processes to brokers acting as postboxes -- Delegated Authority is swamped with issues that the insurance industry has seemingly turned a blind eye on. With much fire and passion, Clare Knight (CEO of DA-X) unpacks these problems and shares how they tackle them head-on as they move to disrupt Delegated Authority through digitalisation.

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How long have customers been kept in the dark when it comes to processes in the insurance industry? Our pilot episode puts the spotlight on how one Insurtech leader is battling the norm of ambiguity plaguing the insurance industry and what their team at Hubb Insurance is doing to change the narrative forever. 

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Welcome to the Efficiency Engineers Podcast, where we ask: "Is there a better way?"
We interview leaders, executives, and founders within the insurance space that challenge the industry's notorious reputation of being slow-to-change and inefficient.

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