Maximizing Workforce Performance through Strategic Learning: Insights from Eileen Cooke

In this episode of the Built by People Podcast, host Dave interviews Eileen, a seasoned expert in corporate training and development.

Eileen shares her career journey, emphasizing her consistent focus on using education for workforce development. She discusses the crucial role of aligning learning with performance outcomes and highlights a successful large-scale training program that significantly improved employee performance.

Eileen stresses the importance of starting training conversations with business outcomes and the necessity of overcoming common challenges in training departments. She advocates for holding training accountable for business results and measuring impact through relevant metrics.

Eileen concludes by expressing the unique value of roles in learning and development, combining business success with personal impact.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Network

00:38 Guest Introduction: Eileen's Career Journey

01:27 The Evolving Role of Learning and Development

02:58 Successful Training Strategies

05:35 Trade-Off Conversations with Leaders

07:37 Challenges in Training Departments

09:33 Measuring Training Impact

11:10 Parting Advice from Eileen

12:07 Conclusion and Farewell

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