Brad and Dr. Jay recommend this podcast for all team leadership and customer support A.KA. “Success”..

Kayte Eckels is a senior customer success leader that is driven by delighting customers throughout their entire lifecycle. She comes to boodleAI from ClearCompany Talent Management as Director of Customer Success. She holds over 13 years of experience in management and development of high performance teams in SaaS, hospitality, and food service verticals. 

Eckels specializes in creating scalable processes, focusing on customer experience and driving ROI.