Electrolysis Unplugged

Join Stephanie and Joanie as they review real-world case studies submitted by practitioners. This episode examines treatment planning, probe selection, setting adjustments, client communication, and total treatment time considerations.

Through practical examples, listeners gain insight into clinical decision-making and learn how to customize treatment approaches for a variety of client presentations.

Professional standards are critical to the future of electrology. This episode explores NIC and IBEC testing, licensing, certification, consultations, treatment planning, and the role professionalism plays in building client trust. Stephanie and Joanie discuss how education and credentialing support practitioner growth while strengthening the credibility of the profession as a whole.

Why does electrolysis feel different from one person to another—and even from one body area to another?

We dive into the science of sensation, discussing nerve response, stress levels, hydration, tissue characteristics, and environmental influences that impact treatment comfort. Learn practical strategies to help clients manage discomfort while gaining a deeper understanding of the biological factors that influence sensation during electrolysis treatments.

Hair growth cycles are one of the most important concepts in electrolysis, yet they are often misunderstood by both practitioners and clients. In this episode, Stephanie and Joanie explore fascinating hair growth facts, answer frequently asked questions, discuss consultation strategies, and debunk common myths surrounding permanent hair removal. Whether you're new to electrology or a seasoned professional, this episode offers valuable insights to improve client education and communication.

AES 2026 was last week and we (meaning me forgot to hit that precious post button ...). This breach from the Mentorship Hour archives last year, focused on the foundational systems that help electrologists build professional, sustainable practices. Stephanie and Joanie discuss creating effective consent and intake forms, determining what information is truly necessary, and maintaining compliance while providing a positive client experience. The conversation also explores imposter syndrome, pricing strategies, and practical ways practitioners can build confidence through education, experience, and client success.

Whatever you call it the probe is a valuable tool of the Electrologist... so today join Stephanie Shields and Joanie Gonella as they sit down with Henry Ash from Ballet International to discuss probe design, manufacturing precision, practitioner feedback, innovation, and the future of electrology.

From insertion feedback and flexibility to gender-affirming care and treatment efficiency, this conversation explores how the tools we use every day influence our results more than many practitioners realize.

🎧 Listen now and join the conversation.

📩 Questions, comments, or future podcast topic suggestions?
Email: [email protected]

🌐 Learn more:
Visit the Electrology Education Coalition and Electrolysis Unplugged community for additional educational resources, mentorship opportunities, and professional discussions.

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The Legacy of Clareblend: Innovation, Reliability & the Future of Electrolysis

In this special episode of Electrolysis Unplugged, Stephanie and Joanie sit down with Carl Ghedin of Clareblend to explore the history, evolution, and continued innovation of one of electrology's longest-standing equipment manufacturers.

From the early days of galvanic and blend technology to today's modern digital epilators, Carl shares the story behind Clareblend's commitment to quality manufacturing, practitioner-focused design, and supporting electrologists around the world. We discuss the development of devices like the G-Tech, the importance of preserving modality diversity within the profession, and how equipment manufacturers help shape the future of permanent hair removal.

Whether you're a new electrologist curious about machine options, a seasoned practitioner who has worked with Clareblend equipment for decades, or simply interested in the history of our profession, this conversation offers valuable insight into the technology that powers our treatment rooms every day.

🌐 Clareblend Website
⚡ G-Tech Pure Galvanic System
📞 Phone: (775) 332-3850
📧 Email: [email protected]
📍 Reno, Nevada, USA

Electrolysis Unplugged is proudly brought to you by the Electrology Education Coalition, where education, research, and community come together to advance the profession of electrology.

Connect with Carl & Clareblend

In this episode of Electrolysis Unplugged, Stephanie Shields and Joanie Gonella dive into the details that transform a treatment space from “just another clinic” into a trusted, professional experience clients remember. From branding consistency and clinic atmosphere to automations, SOAP note efficiency, and the small comfort touches that build long-term trust, this conversation explores how professionalism is communicated long before the treatment even begins.

Together, they discuss practical systems that reduce overwhelm, improve client confidence, and create smoother workflows for electrologists and allied professionals. Whether it’s refining intake processes, streamlining charting, improving follow-up communication, or creating an environment that feels safe, polished, and welcoming, this episode focuses on realistic habits you can begin implementing now—without losing the human connection at the center of care.

Topics include:

• Creating a clinic identity that reflects your professionalism

• Environmental details that improve comfort and perceived quality

• SOAP note workflows that support efficiency and documentation

• Automation tools for reminders, intake, follow-up, and retention

• Balancing warmth with boundaries in client communication

• Small operational habits that increase trust and credibility

• Building systems that support both patient care and practitioner longevity

Whether you’re a student, a new practitioner, or years into practice, this episode offers actionable ideas to help elevate your client experience while strengthening the foundation of your business.

#electrology #electrolysis #professionalism #clientcare #soapnotes #clinicworkflow #electrologist #electrologyeducation #branding #smallbusiness #automation #electrolysisunplugged

In this archived episode of Electrolysis Unplugged, Stephanie & Joanie break down how to build the perfect intake and consultation flow without overwhelming your clients or yourself. From setting realistic expectations and establishing clear clinic policies to reducing anxiety during those first conversations, this episode explores practical systems that create smoother experiences for both practitioner and patient.

Together, they discuss real-world consultation strategies for a wide range of client scenarios: including first-time electrolysis clients, hormonal hair growth and PMOS (formerly referred to in this archived episode as PCOS), gender-affirming care consultations, inconsistent treatment histories, and those last-minute “can you fix this before my event?” requests.

Learn how to confidently guide conversations about timelines, pricing, treatment planning, contraindications, pain expectations, consistency, professional boundaries, and long-term treatment forecasting while still keeping the consultation warm, supportive, and approachable.

Please note: this episode was recorded prior to the updated terminology shift from PCOS to PMOS. Moving forward, references to PCOS within our educational content should be understood as PMOS terminology where applicable.

Whether you’re a seasoned electrologist or newly entering the field, this episode focuses on creating intake systems that improve trust, retention, communication, and treatment success from day one.

We’re a day late thanks to one little zapper forgetting to hit “upload” before heading off for Mother’s Day camping… but around here the motto is: never late, always awesome. 🤦‍♀️⚡️

This week’s archived gem is one worth the wait.

In this episode of Electrolysis Unplugged, Stephanie and Joanie dive into one of the most important—and misunderstood—parts of successful electrolysis treatment: skin care before, during, and after treatment.

From exfoliation myths to Botox timing, this episode blends real-world client education with practical treatment strategy and evidence-based skin science that every electrologist should have in their toolbox.

💡 In this episode:
• Why harsh scrubs are out and barrier-friendly exfoliation is in
• The “prime and glide” philosophy for healthier healing
• How glycolic acid can help reduce ingrowns—when used correctly
• Warning signs of over-exfoliation and compromised skin
• The truth about Botox, fillers, and electrolysis scheduling
• Why the “two-week rule” matters after injectables
• Coaching chronic pluckers with both compassion and accountability
• Managing scabbing, PIH, and client expectations like a pro

As always, Stephanie and Joanie bring honest conversation, clinical insight, and the kind of chair-side pearls you can immediately apply in practice.

Because even when we miss the upload button… we still show up with the goods. ⚡️