Jim Boots, Principal and founder of Global Process Innovation, talks about his approach to BPM and his recent experiences at a client where he has been consulting both on-site and remotely. If you want to contact him to drill-down into more detail on the topics he discussed, email him at [email protected]

Presenting is the most under-rated skill that can super-charge your career. Great presentation technique gets you noticed inside and outside your company, gets you promoted or better still – headhunted. Ian Gotts, Founder & CEO, shares his top tips on wowing an audience.