In episode 5, the Elevate cast – Kenard Ihaza and Gladis Cavazos welcome Retail Director Travis Toliver and Xfinity Communities Director Brent Mahler to discuss new 2020 changes, what the focus will be as the year continues, the importance of patience, as well as a little role play. Brent and Travis also give us some insight on their journey through life, how its helped shape them, and career development advice.

 In episode 4, the Elevate cast – Kenard Ihaza and Gladis Cavazos are joined by Community Account Manager Bill Wright and Residential Development Professional James Cook to discuss the inner workings of Xfinity Communities. They speak about preparing for each day, describe in-depth what their respective teams do, and take part in a little role play.

In episode 2, the Elevate cast – Kenard Ihaza and Gladis Cavazos are joined by Adam Blum from Direct Sales and Retail Sales Professional Tremayne Brooks to discuss “selling the value”.  They speak about preparing for each day, a game of “what if”, how to sell certain services, and how to close on a sale.

In episode 1, the Elevate cast – Kenard Ihaza, Gladis Cavazos and Mike Pankratz welcome Indirect’s Kate Inman to speak about the benefits of the Xfinity Flex product.  The debut episode also explores Kate’s past experiences in the industry and a glimpse of what life’s like for her outside the office.

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