Welcome back to Stories from the River. In this episode, our guest host and Broad River's Director of People, Heather Greenwood welcomes Kelly Villastrigo, a Million Dollar Memory Maker and Home Furnishings Expert, for a behind-the-scenes look at the AFI Boot Camp training at Broad River Retail's Pineville flagship store.

Villastrigo shares his journey at Broad River, celebrating nearly two years with the company, and highlights what makes Ashley Furniture stand out—particularly the "mom and pop feel" paired with big company resources. They discuss the lessons learned during the boot camp, and Villastrigo shares exactly which insights he plans to benefit most from the most.

They discuss how ongoing training builds confidence, product knowledge, and ultimately translates to improved guest experiences and sales.

This episode builds on the Ashley's 'Right to Win' Product Knowledge Boot Camp series we did earlier this year and proves that consistent learning is not just something we talk about, but a daily commitment at Broad River Retail.

This episode on YouTube: https://youtu.be/g44vuka43AA

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