In this episode of Embedded Conversations, Scott McKenzie is joined by Dr Paul Netts, a GP based in Newcastle and one of the earliest pioneers of delivering hospital services through primary care.

Paul has spent years putting into practice what many systems are only now talking about, shifting care out of hospitals and into the community in a way that genuinely works for patients, clinicians and the wider NHS.

The conversation focuses on hospital subcontracts held by general practice, how they actually operate day to day and why they can unlock capacity, improve access and strengthen relationships between primary and secondary care.

Paul explains how his team delivered paediatric allergy services traditionally provided in hospital, what it took to get the model off the ground and why collaboration with consultants was far more practical and less problematic than many assume.

They also explore the operational and financial realities behind the model, including how it benefits trusts, frees up specialist capacity and improves patient experience through more accessible, community-based care.

For pharma, MedTech and device organisations, this episode offers a clear message – if you want to support the NHS effectively, you need to think in terms of pathways, not products, and understand where models like this can genuinely make a difference.

This is a grounded, experience led conversation for anyone working in, or alongside, the NHS who wants to understand how care can be redesigned in practice, not just in policy.

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In this episode of Embedded Conversations, Scott McKenzie is joined by Andy Pow, a specialist medical accountant who has spent many years working with GP practices and primary care networks across the UK.

Andy works closely with General Practice leaders to help them navigate the financial, contractual and operational realities of running modern primary care. In this conversation, he brings a candid perspective on how funding structures, contracts and financial pressures shape behaviour inside the NHS.

The discussion explores how GP contracts actually work in practice, why many well-intentioned transformation programmes struggle to gain traction and how financial incentives influence decisions at practice and network level.

Andy explains why Local Enhanced Services have become a critical income stream for many practices, why funding cycles can create instability and how neighbourhood models and system reforms may shift financial risk across primary care.

This is a grounded, experience-led conversation for anyone trying to understand how decisions are really made in General Practice.

If you work with the NHS from pharma, medtech, consultancy or industry, this episode will give you a clearer understanding of the financial and contractual context that shapes behaviour on the ground.

👆 Subscribe for future episodes of Embedded Conversations, exploring how change really embeds inside the NHS.

Sign up for Scott’s fortnightly bulletin for the latest insights on selling better to the NHS:

https://scottmckenzieconsultancy.com/

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