<p>Suman Sarkar, international consultant and author of the new book <em>Customer-Driven Disruption</em>, joins Sarah to discuss some of the barriers holding companies back from attaining true customer-centricity.</p>

Suman Sarkar, international consultant and author of the new book Customer-Driven Disruption, joins Sarah to discuss some of the barriers holding companies back from attaining true customer-centricity.

Embracing Customer-Driven Disruption

The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technology, and leadership trends.

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Embracing Customer-Driven Disruption

Embracing Customer-Driven Disruption