This podcast is a discussion with Human Factors expert Suzanne Jackson about the practical application of Social Psychology of Risk. We discuss many real-life examples and we question the implications of the narrative about improving safety, efficiency and reliability in workplaces.

What is learning and what is the relationship between listening and learning? In a podcast with Nick Little, the headteacher of the International School of Aberdeen, we discuss learning and ‘paradigm change using the iCue framework. The iCue method is a framework for extracting intelligent cues(iCue) in a conversation with the view to listen, understand and improve the quality of decisions. After attending one of the iCue sessions, Nick offers his insights about the iCue method and how he believes that this approach can bring about a paradigm shift for learning and change.

What happens when change happens? Where do you look for the most reliable indications of change? How do you know you are moving in the right direction with your change management? Listen to the story of one organisation that has taken the first step in faith and embraced a new way of doing risk and safety.

I hope you enjoy the authenticity of this conversation as much as I enjoyed creating this podcast. And I hope this podcast gives you some thoughts about learning and change.

In this podcast, we use the framework of rituals to tell a real life story. The central message of this podcast is to recognize the role of ritual in risk and safety management. The framework of rituals can help us become visually and verbally sensitive and improve our listening and observation skills.

When a teacher sends you a message that your 7 year old boy needs to stop making silly noises in the classroom and become academically focused, how are you supposed to react? Should we as parents become over-concerned about our child’s behaviour, should we disregard this as a disproportionate response from a frustrated teacher or should we slow down, reflect, and question the hidden meaning and power of our words?

In a fast-paced society where everyone is constantly under pressure to their goals, objectives and deadlines, this experience has once again taught me the power to slow down and think about the metaphors we use and what they can tell us about the unconscious bias in our language. It makes you thoughtful about your words, reflective and deliberate about your decisions and tremendously improves your relationships with others.

Thank you @Steven Shorrock for joining me and listening to my story.

To be alive is to be learning. Listen to this personal journey of a scaffolder, an electrician, a father, and a family man and find out what it means when people experience the joy of learning and a transformation within. Culture, systems, and process improvement follow and flow from the individual.

In our last podcast, we discussed risk management rituals. In this one, we will examine the role of gestures in risk management. By studying body language, linguistics, and the unconscious mind, we can better understand human decision-making and culture.

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In this podcast, Dr Rob Long and I take a deep dive into the significance of rituals, religion and mythology in risk and safety management. One would hope that we are a ‘modern society’ that goes by reason and logic but is that so? Find out more by listening to this podcast.

Imagine two people carrying out lifting operations – one of them is not wearing safety boots. How would you approach them as a leader? Listen to this podcast to understand the essence of an organisation and why relationships matter more than systems and processes at work.

This is a discussion with Steven Shorrock about the contrast between teaching and learning and why education and teaching are so far away from learning. It all began with the story of a little girl (Steve’s daughter) whose expression ‘I don’t mind’ as a response to being marked down for being late to school did not go well with the teacher. We explore the power of metaphor, language, feelings, power and authority in everyday interactions and why teaching can never be the same as learning.