This is the second part of a six part series to explore the relationship between Just Culture and Learning with a diverse panel of experts. You will hear different perspectives on just culture and learning including legal, operational, academic and safety. Stay tuned for future sessions in this series.

Expertise has become increasingly advanced and increasingly essential in settings requiring skilled decision-making, particularly under time pressure and uncertainty. And yet expertise has come under greater and greater assault from a variety of communities. In this podcast, the world renowned psychologist, Gary Klein will review these attacks, explain their flaws, and describe tactics for countering the critics and for promoting expertise in organisational settings.

This is a six part series to explore the relationship between Just Culture and Learning with a diverse panel of experts. You will hear different perspectives on just culture and learning including legal, operational, academic and safety. Stay tuned for future sessions in this series.

In this episode of embracing differences, we will listen to the story of a young seafarer, John William Soria, who suffered life-threatening injuries when he slipped and fell 8 meters deep into a ship’s steel tank and lost consciousness. John came very close to experiencing death in an accident that would change his life forever. Nearly 5 years after this accident, I met with John last week to understand what meaning he makes of this experience. Apart from his insights and reflections, you will discover in this podcast the power of learning by listening.

In this podcast, Dr. Rob Long and Nippin Anand discuss how your ethos (worldview-methodology) directs your ethic (moral system) and all methods in risk and safety evidence an underlying worldview (ethos). Such matters are rarely discussed in the safety industry. Indeed, the associations in safety never discuss their own ethic, even when they discuss ethics (eg. AIHS BoK Chapter on Ethics). This lack of transparency is unethical and fosters confusion in an industry that seeks to claim the word ‘professional’.

In this podcast, Donna Cohen and I discuss the enormous yet largely untouched source of power that is the expertise of frontline staff within organisations. We explore the potential of workers knowledge for organisational learning and quality improvement and discuss the practical and environmental challenges of engaging frontline staff and tapping into their expertise and ideas. We also explore solutions that can counter the impact of top-down organisational design and create better relationships between managers and their teams.

With Nippin Anand.

This podcast is aimed at presenting archetypes of safety professionals. The idea is to recognise how we present ourselves in different ways and connect with our consciousness. Knowledge of archetypes can be helpful in creating a learning organisation.

In this episode, I am joined by Gary Klein, a psychologist, and an internationally renowned researcher most famous for his work in naturalistic decision making. We discuss how expertise is both understood and undermined and why we should care about developing and nurturing expertise in an uncertain world.

In high-risk industries, the dominant view about why workers do not speak up to someone higher up in the hierarchy, even when faced with an imminent threat, is the absence of ‘psychological safety'. It follows, therefore, those management initiatives are predominantly focused on creating a safe space for workers to ‘speak up' and share concerns with their co-workers and superiors.

Based on their research and practice, Dr. Nippin Anand, Gitte Damm, and Dr. Ruchi Sinha will present perspectives about the complex nature of “speaking up” and why it may not be as straightforward as it may initially appear. If the aim is to understand and improve team performance, we must be prepared to think beyond and face the challenges underlying the goal of creating psychological safety.

With Alison Taylor

In this podcast, I explore the emerging relationship between ethics and compliance in an interview with Alison Taylor, the Executive Director at Ethical Systems at New York University (NYU) Stern School of Business. Alison argues that an increased demand for transparency by the consumers and society, the rise of social media, stakeholders’ perceptions and expectations, and the need to maintain a ‘good’ public image means that sustainable businesses will be required to take an ethical approach to governance and compliance.