Emotional Revenue

It's human nature to try to add gas to something to make it work, but this is often the act of a desperate man/woman. Really, fuel should only be added to something already working and when done right, this is a beautiful thing.

As the adage goes - great leaders hire people more talented than them, but I think that's only half the battle. Setting the right expectations and setting these folks up for success is the other half and often is at odds with the former

Discomfort in an organization is critical in order to have high quality decision making, but how to enable it is tricky and needs to be carefully thought through

Being authentic and likeable can seem diametrically opposed. But there's a way forward, and it involves iterating your way to your tribe.

Great leaders live two or more abstractions away from the business rollercoaster.

"Winging it" has a role, but in a world with so many invisible forces at work, it should not be your primary strategy.

Often times the path of "less" resistance gets you much further

Why you should often push back when someone promises to work harder.

Feeling productive can often get in the way of making important big picture decisions.

Humans are naturally designed to "sort through the noise" and ignore most of what they hear. Great leaders understand this and repeat themselves in creative ways versus take this reality personally.