Have you ever regretted sending an email while angry? Lorraine Aguilar is a certified trainer in Non-Violent Communication (NVC) who teaches us emotional self-management and radical leadership through empathy for yourself and others. “Empathy so that the best ideas rise to the surface and not the strong and dominating personalities.”

Aguilar walks us through her 4 steps of the empathy dojo and uses poignant stories from her own life as examples of applying “radical acts of kindness” to demonstrate leadership.

Accenture | SolutionsIQ’s Leslie Morse hosts at Agile2019 in Washington, D.C.

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