Accenture AI Leaders Podcast

In this episode, host Keri Smith, Global Lead for AI and Data in Banking & Capital Markets at Accenture, sits down with Adrian Crockett, General Partner and Head of EJ Labs at Edward Jones to explore what it truly means to democratize AI across a 55,000-person organization, how to empower non-engineers to safely build and deploy agents, close the AI value gap, and shift from isolated pilots to a platform-first mindset without sacrificing speed or governance.

As AI reshapes the enterprise, security must evolve alongside it. Andrew Winkelmann, Global AI Security Lead, and Matt Lancaster, Accenture's AI & Data Lead, join Adam Geller, CPO at Zscaler, to explore zero trust, AI governance, and the strategies organizations need to operate securely at machine speed. From developer accountability to balancing innovation and risk, this episode delivers practical insights for leaders navigating the age of agentic AI.

Join us in this episode of the AI Leaders Podcast and discover what context truly means for AI agents operating on enterprise data. Teresa Tung, Global Advanced Data Lead at Accenture, sits down with Ora Lassila, Associate Director of Data Engineering and Governance at Accenture and Juan Sequeda, Principal Data Strategist at ServiceNow to cut through the hype on why agents without semantics hallucinate and return conflicting answers, and how to start building a semantic layer that generates compounding value.

In this episode of the Accenture AI Leaders Podcast, Teresa Tung, Global Advanced Data Lead at Accenture, is joined by Russell Smith, VP of ERP Transformation Technology at AstraZeneca, and Nick Tate, Managing Director and Talent & Workforce Lead UKI at Accenture, to discuss how organizations can move from AI experimentation to real business value. Explore why scaling AI depends on people, culture, and adoption not just technology and learn practical insights on leadership and workforce readiness.

What does it mean to operate as an integrated firm in the age of AI? In this episode, Keri Smith, Global AI & Data Lead for Banking and Capital Markets at Accenture, speaks with Mandell Crawley, EVP and Chief Client Officer, and Dan DeDora, Lead, Integrated Client Intelligence and Head of FID Client Strategies at Morgan Stanley, on how AI is transforming client experience, from data activation to breaking down silos, and why true transformation starts with people.

In this episode, we explore the front lines of the generative AI revolution in customer service. Join Sharad Sachdev, Global Lead for Gen AI-Powered Customer Experience at Accenture, and Ping Wu, CEO of Cresta, as they discuss how the shift from deterministic to agentic AI is redefining the contact center. Together, they unpack the power of a unified platform that brings AI agents, real‑time human assistance, and conversational intelligence together to transform every customer interaction.

Join us for a special Women's Month episode exploring the evolving landscape of artificial intelligence with three distinguished leaders from Accenture: Keri Smith, AI & Data Lead for Financial Services; Teresa Tung, Global Advanced Data Lead; and Alice Chen, Senior Manager in the Center for Advanced AI. Together, they discuss what it takes to scale AI beyond the pilot phase, unpack the rise of "vibe coding" and agentic AI, and share why diverse perspectives are critical to building technology that truly serves all end users.

In this episode of the AI Leaders Podcast, Andy Truscott, Global Health Technology Lead at Accenture, is joined by Simon Nazarian, Executive Vice President and Chief Digital & Technology Officer at City of Hope, for a deep, provocative conversation on what it really takes to scale AI in complex enterprises, especially in healthcare. Tune in for the full conversation!

Discover the impact of AI-powered computers in this fascinating episode with Harish Natarahjan, AI Consulting Lead for High Tech, and Prashanth Donepudi, Growth Strategy and HPI Relationship Lead at Accenture, alongside special guest Guayente Sanmartin, Senior Vice President and Division President of PS Commercial Systems at HP. Join us as we explore performance enhancements, the critical role of data privacy, and intelligent tools that boost productivity and user satisfaction.

Learn valuable insights into creating a more effective and inclusive workforce with AI in this AI Leaders Podcast episode! Keri Smith, Global Banking Data and AI Lead, sits down with David Parker, Global Financial Services Industry Chair and GMC Member at Accenture, and Susan Reid, Global Head of Talent at Morgan Stanley, to talk about how humans and digital workforces can collaborate to achieve greater results. Don't miss this engaging conversation.