In this episode of Gartner ThinkCast, we dive into how data and analytics leaders can navigate the mounting pressure to deliver AI results, while building the trust, governance and business value needed for long-term success.

Fresh from the Opening Keynote at Gartner Data & Analytics Summit, Gartner experts Gareth Herschel and Carlie Idoine share why this is the best time to be in data and analytics — and how to scale your AI journey with confidence. From trust models and “freedom in a box” governance, to measuring real value and telling the right story, they break down what it takes to turn AI potential into measurable impact.

Tune in to discover:

• Why trust in both AI and data is the foundation for success
• How to design governance that accelerates innovation
• Ways to measure value beyond ROI — including return on the future
• How storytelling bridges the gap between analytics and business impact

Dig Deeper:

• Buy tickets to Gartner Data & Analytics Summit
• Watch the full Opening Keynote

In this episode of Gartner ThinkCast, we revisit the Top Strategic Technology Trends for 2025 — particularly those focused on AI — and explore the impact they’ve had so far.

Gartner Distinguished VP Analyst Gene Alvarez returns to unpack how this year’s most critical tech trends are playing out across enterprises with ever-increasing speed, including agentic AI, disinformation security and AI governance platforms. From ethics-by-design to the rise of AI coworkers, discover what’s working, what’s evolving and what leaders need to prepare for as we approach the reveal of the 2026 trends.

Tune in to discover

• What agentic AI means for productivity, coworking and knowledge compression
• Why AI governance platforms are becoming a critical pillar of enterprise trust
• How disinformation security tools are emerging to combat deepfakes
• What organizations can do to avoid “ethics washing” and shadow IT risks
• Why every tech trend now requires responsible innovation at its core

Dig deeper

• Buy tickets to Gartner IT Symposium/Xpo™ to see the 2026 trends debut live
• Download the Gartner Top 10 Strategic Technology Trends for 2025
• Watch the full Top Strategic Tech Trends for 2025: The Impact So Far webinar

In this episode of Gartner ThinkCast, we explore one of the most persistent — and evolving — challenges with AI: hallucinations.

Returning from our Top of Mind video series, Gartner Chief of Research Chris Howard breaks down what hallucinations really are, why they happen and what they reveal about how machines think. From multiagent systems to physics-informed neural networks, discover how the next wave of AI innovation is moving beyond prediction and toward precision, all while relying on AI-ready data.

Tune in to discover:

• Why hallucinations happen and what they say about how AI works
• How multiagent systems and PINNs are changing how machines reason
• When to use probabilistic neural networks vs. deterministic tools
• Why not every business problem needs AI
• How hallucinations might actually help reframe your thinking

Dig deeper:

• Buy tickets to Gartner IT Symposium/Xpo™
• Download the 2025 Hype Cycle for Artificial Intelligence
• Watch more Gartner Top of Mind episodes

In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work.

Pulled from the Gartner HR Symposium/Xpo™ Opening Keynote, Gartner experts Jessie Knight and Russ McCall uncover the critical role HR must play in addressing widening performance gaps — and how guided collaboration, collective intelligence and a human-first approach to AI can reset the workplace for what’s next.

Tune in to discover:

• Why traditional talent strategies are falling short
• What’s behind the collaboration, skills and technology gaps
• How leading HR teams are using AI-powered nudges
• How to future-proof your workforce with smarter learning

Dig Deeper:

• Buy tickets to Gartner HR Symposium/Xpo™
• Download the Future of Work Toolkit
• Watch the full Opening Keynote

In this episode of Gartner ThinkCast, we dive back into one of the most urgent questions facing enterprise leaders in 2025: How can organizations turn GenAI initiatives into measurable business value?

Recorded from a recent Gartner webinar, Gartner Senior Director Analyst Nate Suda walks through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI.

Tune in to discover:

• Why productivity does not equal value
• What productivity leakage looks like and how to stop it
• How to match GenAI use cases to employee experience
• Four ways to define productivity beyond just speed or time saved

Dig Deeper:

• Buy tickets to Gartner IT Symposium/Xpo
• Register to watch Beyond Productivity: How CIOs Can Cut Costs with Generative AI
• Read For AI Value, Focus on Your Use Cases

In this episode of Gartner ThinkCast, we explore the challenges and opportunities around creating value with AI — especially as generative AI enters the Trough of Disillusionment.

As part of our Top of Mind video series, Gartner Global Chief of Research Chris Howard is joined by Distinguished VP Analyst Rita Sallam to discuss how leaders should align investments with business priorities, manage productivity and balance risk with ambition in today’s AI environment.

Dig Deeper

Buy Tickets: Gartner IT Symposium/Xpo

Download: Map Your AI Use Cases

Watch Now: Top of Mind Video Series

In this episode of Gartner ThinkCast, we return to the AI races with a mid-year reminder on how to keep setting your own pace. Where does your organization stand halfway through the year? And what do you need to keep pursuing?

Just as we started the year laying out the AI races, we’ll once again hear from Gartner Distinguished VP Analysts Mary Mesaglio and Hung LeHong from their Gartner IT Symposium/Xpo Opening Keynote. They’ll expand on the AI tech sandwich framework, the 3 AI outcomes that matter, what happens when tools become our teammates and how to focus on your own AI race — whether it's AI-steady, or AI-accelerated.

Tune in to discover:

• How to align your AI governance strategy with your current AI pace
• What makes a tech sandwich a smarter alternative to a tech stack
• Why TRiSM technologies are essential to mitigate risk in real time
• How to anticipate and manage AI tools becoming our teammates
• What agentic AI and guardian agents mean for the future of work

Dig deeper:

• Register to attend Gartner IT Symposium/Xpo
• Watch the Opening Keynote: Pacing Yourself in the AI Races
• Learn more about the 3 Types of AI Tech Stacks

In this episode of Gartner ThinkCast, we discuss the key trends shaping the future of work in 2025 and beyond. Gartner Senior Director Analyst Emily Rose McRae joins host Alexis Wierenga to examine how organizations are rethinking talent strategies, integrating AI into daily workflows and redefining the employee experience.

Tune in to discover:

• Why AI investments may be falling short — and how to unlock greater value
• What the growing expertise gap means for entry-level and retiring talent
• How performance management is evolving as employees lean into AI feedback
• Why loneliness has evolved from a personal issue to a business risk
• Next steps leaders should take this quarter to future-proof their teams

Dig deeper:

• Read all 9 Future of Work Trends for 2025
• Register to attend Gartner HR Symposium/Xpo
• Watch the Opening Keynote: Making Work Better

Disruption doesn’t always arrive with a bang. Oftentimes, it’s the ripple effects that redefine industries. In this episode of Gartner ThinkCast, Distinguished VP Analyst Daryl Plummer joins host Karen Stokes Lockhart to explore how leaders can better recognize, prioritize and respond to disruption. From the rapid rise of generative AI to shifts in energy infrastructure and the emergence of guardian agents, Plummer shares key insights on how to decode the difference between hype and meaningful transformation.

Tune in to discover:

• Why recognizing the secondary effects of disruption is key to long-term strategy
• How leaders can use self-disruption to overcome organizational inertia
• How to apply the framework of “Recognize, Prioritize, Respond”

Dig deeper:

• Attend the Gartner IT Symposium/Xpo 2025 conference
• Watch the full 7 Disruptions Through 2029 You Might Not See Coming
• Explore Gartner Top 10 Strategic Technology Trends for 2025

In this episode of Gartner ThinkCast, we explore how generative AI is moving from experimentation to everyday value — and what IT leaders must do to drive meaningful transformation at scale.

Recorded live from Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Gartner Director Analyst Autumn Stanish lays out a vision for the next year: one where generative AI enhances productivity, infrastructure is AI-ready and the digital employee experience (DEX) becomes a strategic priority.

Tune in to discover:

• Why focusing on everyday generative AI use cases can unlock immediate value
• How to design AI-human workflows that drive productivity and build trust
• What top-performing organizations are doing to advance DEX maturity
• How to align your IT strategy with evolving CIO expectations

Dig Deeper

• Read the 3 key trends for I&O leaders
• Register to attend Gartner IT Infrastructure, Operations & Cloud Strategies Conference
• Watch more from the Opening Keynote