Gartner ThinkCast

Today, we are exploring the emerging world of digital twins — particularly twins of a customer — with Gartner Global Chief of Research Chris Howard and Gartner VP Analyst, Michelle DeClue, on the retail-consumer goods industry team and cross-practice leader on the subject. They parse out how to define a customer, what makes a digital twin and how the relationship between the two could revolutionize the customer experience — from predicted actions and reduced friction to enhanced personalized experiences.

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Download: 2024 Emerging Tech Impact Radar

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Download: Gartner Top 10 Strategic Technology Trends for 2025

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Amid the challenges of navigating social and economic disruptions and trends, the 2025 Gartner Top 10 Strategic Technology Trends will help you set a path forward to anticipate and prepare for future success.

Fresh off debuting his research at Gartner IT Symposium/Xpo™ conference, Gene Alvarez, Distinguished VP Analyst and leader of Gartner’s Top Trends team, breaks down how each trend — from AI imperatives and risks, to new frontiers of computing and human-machine synergy — will drive innovation while upholding ethical responsibility and trust.

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Download: Gartner Top 10 Strategic Technology Trends for 2025

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Apply to Join: CIO Leadership Forum – The Premier Gathering of CIOs

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In this episode of Gartner ThinkCast, we explore the future of computing — from what to expect in the next decade, to the possibilities beyond.

Gartner Global Chief of Research Chris Howard is joined by Soyeb Barot, Chief of Research for Gartner for Technical Professionals and VP Analyst, to discuss what this future could look like. Hear how AI is rapidly driving the near-term innovation of quantum computing, the far future of autonomous businesses and space manufacturing, and why executive leaders should push to play an active role in shaping these possibilities.

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Download: 2024 Emerging Tech Impact Radar

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Read Now: What is Quantum Computing?

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In this episode of Gartner ThinkCast, we dive into the concept of counterfeit reality, where AI-generated content blurs the line between what’s real and what isn’t.

Gartner Distinguished VP Analyst Daryl Plummer, who is not only an expert in the field but also coined the term “counterfeit reality,” explores the risks and opportunities that deepfakes, synthetic data and AI avatars will present in the coming years. From the potential for increased creativity and innovation to the pitfalls of reduced confidence in brand integrity, Daryl offers practical insights for executive leaders to navigate this quickly evolving landscape.

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Read Now: Protect Your Organization From Disinformation Campaigns

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Watch Now: 7 Disruptions You Might Not See Coming: 2023-2028

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As disruptive trends like edge computing, increased energy consumption and, of course, generative AI continue to reshape industries, Daryl Plummer, a Distinguished VP Analyst at Gartner, breaks down the essential steps for recognizing, prioritizing and responding to change  — and, even more importantly, the long-term shockwaves that follow.

Leading up to Plummer’s annual presentation at Gartner IT Symposium/Xpo™ conference, he also gives us a behind-the-scenes preview of how he thinks about disruptions in general, how he works through which trends to include on his list and what he hopes executive leaders take away to stay ahead of the curve.

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Attend the Conference: Gartner IT Symposium/Xpo 2024

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Watch Now: 7 Disruptions You Might Not See Coming: 2023-2028

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Coming off the seismic shift to virtual learning during the pandemic, education is facing another wave of transformation, this time from technology. Although the rise of generative AI has many educators worried about plagiarism, it actually holds the potential to revolutionize the way students learn and academic institutions operate. 

According to Tony Sheehan, a Gartner VP Analyst focused on education, GenAI tools can make large swaths of information accessible in ways we never imagined. Educators and institutions first need to build trust in the technology and determine how to handle short-term anxieties. Then students can learn how to interact with generative AI tools, and use them to emphasize creativity and improve their time management to learn more efficiently.

This episode originally aired in May 2023.

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Learn More: Key Insights on Digital Transformation in Education

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Download Now: Create Your AI Strategy Workbook

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Understanding the trajectory of AI technologies is crucial for executive leaders looking to harness these innovations’ full potential.

In this episode, Senior Director Analyst Afraz Jaffri breaks down the 2024 Gartner Hype Cycle™ for AI, offering a clear perspective on the latest developments and trends in AI. Discover where GenAI stands today, what’s next for maturing technologies such as computer vision, and how emerging trends like decision intelligence could shape the future.

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Download Now: Build a Value-Driving AI Strategy for Your Business

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Watch Now: Gartner Global Chief of Research Breaks Down the 2024 Gartner AI Hype Cycle

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Whether you’re joining a new organization or are a veteran leading a company transformation, it’s critical for any executive leader to know how to build, craft and execute a change in direction.

In this episode, Distinguished VP Analyst Mary Mesaglio walks through the key tactics to craft a clear transformation message, followed by how to define your organization’s values and identity — and put them into action.

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Download Now: The Top Strategic Priorities for Your Executive Role

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Watch Now: This Is Why Your Values Aren’t Actions Yet

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Every year, Gartner conducts a survey to understand the major business concerns and priorities of CEOs and senior executives. This year, AI proved to be a hot topic.

In this episode, David Furlonger, a Distinguished VP Analyst and Gartner Fellow in our Global Enterprise Executive Research Group, discusses why AI is getting the most attention of any new technology, how CEOs are thinking about AI’s potential impact, and what that means for CIOs and other IT leaders.

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Download Now: Build a Value-Driving AI Strategy for Your Business

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Read More: How Your CEO Is Thinking About AI

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Watch Now: What Do CEOs (Really) Think About GenAI?

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Navigating a new executive role can be daunting, but with the right strategies, you can hit the ground running and make an immediate impact. 

In this episode, Ed Gabrys, a Managing Vice President at Gartner, breaks down how to establish yourself in a new role, gain trust and lead with confidence. He touches on the essentials of personal branding and the importance of influence in leadership, and offers a step-by-step communication cheat sheet designed to help you excel.

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Download Toolkit: Develop Your Personal Brand to Jumpstart Success in a New Executive Role

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Watch Now: How to Analyze and Adapt to Company Politics as a New Executive

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