Today’s guest is Faraz Shahid, Supply Chain Center of Excellence Lead at Cheniere Energy. Cheniere Energy is an American liquefied natural gas company headquartered in Houston, Texas. From automation to predictive AI, Faraz shares his perspective on how technology is reshaping procurement processes to drive efficiency and address industry challenges. Throughout the episode, Faraz highlights the unique hurdles faced by the LNG sector, including workforce shortages, data management complexities, and supply chain resilience. He explores the role of AI in transactional efficiency, predictive inventory management, and supplier partnerships, offering insights into how these technologies can optimize operations without replacing strategic decision-making. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Alex Khoroshchak, CEO of CoSupport AI. CoSupport AI makes an AI-driven platform that transforms how businesses approach customer support, from automating interactions with customers and prospects to driving business intelligence for large tech and retail organizations. Alex joins us on today’s podcast to explore the transformative power of AI in customer support and the emerging frontier of agentic systems. As call centers and customer service divisions become pivotal hubs for data-driven insights, Alex discusses how AI goes beyond cost savings and operational efficiency to unlock enterprise-wide transformations. This episode is sponsored by CoSupport AI. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Salamatu Mahamadu, Global Procurement and Sourcing Leader for Wells Completion & Interventions at Baker Hughes. Salamatu joins the podcast to discuss the evolving supply chain landscape in the oil and gas industry. With a focus on green energy transitions, Salamatu highlights the critical role of supply chains in meeting ambitious carbon reduction targets and addressing challenges like supplier innovation, regulatory compliance, and cybersecurity. The conversation also explores how AI-driven systems can transform supply chains by improving demand forecasting, optimizing inventory, and automating data collection processes. Salamatu emphasizes the need for supply chains to prioritize customer and market needs while aligning with global sustainability goals. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Dan Elton, Staff Scientist at the National Human Genome Research Institute (NHGRI) at the National Institutes of Health (NIH). Dan returns to explore the transformative role of AI in healthcare. In his new role, Dan shares how his work at NIH focuses on integrating diverse datasets—including genetics, electronic health records (EHR), and imaging—to advance disease risk prediction and personalized medicine. He sheds light on NIH’s efforts to create integrated data platforms, leveraging initiatives like the All of Us Program to enhance research accessibility and innovation. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Pranav Joshi. Pranav joins us on today’s episode to explore the transformative intersection of technology, AI, and infrastructure in the life sciences industry. With insights drawn from years of experience, Pranav provides a unique perspective on how advancements in cloud technologies, endpoint storage, and AI are revolutionizing the pharmaceutical and healthcare sectors. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Steven Eliuk, VP & CTO for AI, Governance and Data, Product Software Development at IBM. Steven joins Emerj CEO and Head of Research Daniel Faggella on today’s episode to explore the critical barriers organizations face in operationalizing AI. Steven shares insights on due diligence, executive AI fluency, and the importance of aligning technical decisions with business strategy. The discussion dives into the complexities of enterprise-scale AI, including how to validate AI models, manage compute costs, and optimize infrastructure for long-term ROI. Steven highlights the need for rigorous processes, technical expertise, and tailored solutions that account for domain-specific demands. From actionable best practices to pitfalls to avoid, this episode offers valuable guidance for leaders navigating AI-driven transformation. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Virginia Dignum, Director of the AI Policy Lab, Professor of Computer Science at Umeå University, and an Associated Professor at Delft University of Technology. In this special episode of the “AI Futures” series on the AI in Business podcast, we offer an exclusive sample from the Trajectory podcast, hosted by Emerj CEO and Head of Research Daniel Faggella. Together, Virginia and Daniel hypothesize what human governance over artificial general intelligence (AGI) might look like, and the many challenges NGOs and international bodies face today in creating the foundations for these governing structures. Virginia challenges the prevalent AGI narrative, advocating instead for a focus on what she terms “Human General Intelligence” (HGI), emphasizing collaboration and human-machine augmentation over existential AI risks. The discussion explores why governing AI requires a socio-technical approach, ensuring accountability rests with humans rather than machines. Virginia also highlights the importance of global governance to address both the risks and equitable benefits of AI, touching on her hands-on experience with international policy groups. If you’re interested in getting more perspectives on AI’s longer term impact on business and society, be sure to tune into the Trajectory podcast. You can find the YouTube and podcast links here: emerj.com/tj2

Today’s guest is Sambit Dutta, Vice President of Digital Strategy for Nestlé’s US operations. Sambit joins us on the program to discuss how digital transformation is reshaping the procurement and supply chain functions, especially within the food and beverage industry. From navigating challenges in supply chain resilience to building AI-driven efficiencies, Sambit provides insights into the dynamic factors shaping the future of these critical functions. This episode is part of a special series on AI in procurement workflows sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Meghna Mittal, Director of AI and Innovation at Anthem. Meghna joins us on today’s program to tackle the complexities of digital transformation in healthcare. From privacy regulations to cultural resistance, she sheds light on the challenges unique to this highly regulated industry. With a deep dive into how AI and automation are shaping administrative efficiency, Meghna explains how non-patient-facing technology can create a more effective and streamlined patient experience. This episode is sponsored by Hyperscience. Sign up for the automation webinar with Hyperscience CTO Brian Weiss at https://bit.ly/webinar-embracing-hyperautomation. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Shrimanth Adla, Senior Director of Credit Risk at Comcast. Shrimanth’s views expressed on today’s show are his own and do not speak for Comcast as an organization. He joins us in a special Riskified-sponsored episode to talk about the challenges in credit risk across retail and telecom spaces. Throughout the episode, Shrimanth shares his insights into the evolving risks and strategies needed to address them effectively. He breaks down the nuanced differences between credit and fraud risk, explaining how intent shapes both challenges and responses. From assessing customer creditworthiness to anticipating fraud tactics, Shrimanth illustrates how businesses can strike a balance between prevention and maintaining strong customer relationships. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.