In this episode of Gartner ThinkCast, we tackle the AI business outcomes that matter most for 2025.

As part of our Top of Mind video series, Distinguished VP Analyst Mary Mesaglio unpacks the three key dimensions of AI value — Return on Employee (ROE), Return on Investment (ROI) and Return on the Future (ROF) — and explains how leaders should balance them as a portfolio.

Tune in to learn how all three will impact decision making, talent retention and strategic investments for organizations in today’s AI landscape.

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Explore more: Map Your AI Use Cases

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Watch now: Gartner Top of Mind

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In this episode of ThinkCast, we dive into the disruptions that you might not see coming between now and 2029.

Each year, Gartner Distinguished VP Analyst Daryl Plummer unveils his list of disruptions to watch out for at Gartner IT Symposium/Xpo™. He’s with us today to walk through all seven disruptions, including AI avatars, water scarcity, personalized cinema experiences and the rise of guardian agents.

Discover how these changes will impact technology, business strategies and even the way we live — and learn what leaders need to do to stay ahead of the curve.

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Watch Webinar: 7 Disruptions You Might Not See Coming

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Discover: Gartner Top 10 Strategic Technology Trends for 2025

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In this episode of Gartner ThinkCast, we dive into the next evolution of AI agents — guardian agents.

As part of our Top of Mind video series, Distinguished VP Analyst Daryl Plummer joins to lead us through how guardian agents are emerging as a critical tool for organizations deploying AI agents. As AI agents become more common, guardian agents will monitor, oversee and even protect against rogue AI behavior to ensure quality and security.

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Explore more: Capitalize on the AI Agent Opportunity

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Gartner clients, learn to enable the delivery and ensure robustness of these new capabilities: Emerging Patterns for Building LLM-Based AI Agents

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In this episode of ThinkCast, we’re exploring Gartner’s 2025 CIO Agenda. Gartner Distinguished VP Analyst Jaime Capella shares key insights from the largest global study of CIOs, revealing how IT leaders can navigate shifting executive expectations and overcome the “curse of random success” in digital initiatives.

First delivered at Gartner IT Symposium/Xpo, Jaime outlines the essential steps CIOs must take to empower business technologies, strengthen cross-functional collaboration and ensure digital initiatives achieve their intended business outcomes.

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Download: 2025 CIO Agenda

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Watch More: IT Sym Full Session — CIO Agenda for 2025

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In this episode of Gartner ThinkCast, we’re giving you a quick breakdown of agentic AI — one of our Top Strategic Technology Trends for 2025 — and the rapidly evolving world of AI agents.

As part of our Top of Mind video series, Gartner Global Chief of Research Chris Howard explains what truly defines AI agents, how they can operate autonomously in both digital and physical environments, and why multiagent systems will shape the future of business.

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Learn More: Intelligent Agents in AI Really Can Work Alone. Here’s How.

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Download Now: Gartner Top 10 Strategic Technology Trends for 2025

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In this episode of Gartner ThinkCast, we sit down with Mick Ebeling, founder and CEO of Not Impossible Labs, an award-winning tech incubator and content studio, to explore how technology, creativity and empathy can produce real-world change.

An upcoming speaker at the 2025 Gartner Data & Analytics Summit in Orlando, FL, Mick shares how his team tackles the world’s “absurdities” — problems that shouldn’t exist but persist nonetheless. From developing groundbreaking assistive technology like the EyeWriter to creating 3D-printed prosthetics, hear how leaders can harness the Not Impossible Labs mindset of “help one, help many” to drive innovative impact.

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Join Us: Gartner Data & Analytics Summit

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In this episode of Gartner ThinkCast, we explore the challenges and opportunities around creating value with AI — especially as generative AI enters the Trough of Disillusionment.

As part of our Top of Mind video series, Gartner Global Chief of Research Chris Howard is joined by Distinguished VP Analyst Rita Sallam to discuss how leaders should align investments with business priorities, manage productivity and balance risk with ambition in today’s AI environment.

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Download: Map Your AI Use Cases

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Watch Now: Top of Mind Video Series

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In this episode of ThinkCast, we’re sharing the unique Gartner view on how CIOs and other IT executives can set their own pace in the AI innovation races — whether it's leading the charge, following trailblazing vendors or embracing the transformative influence on employees and society.

This recording, delivered by Distinguished VP Analysts Mary Mesaglio and Hung LeHong, is excerpted from the Gartner IT Symposium/Xpo 2024 Opening Keynote in Orlando, FL.

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Read More: Strategies for AI-Steady and AI-Accelerated Organizations

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Reserve Your Spot: The Premier Conferences for CIOs and IT Leaders

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With the start of a new year and leaders looking to turn their strategies into actions, we’re revisiting some timely advice for executive vision.

Whether you’re joining a new organization or are a veteran leading a company transformation, it’s critical for any executive leader to know how to build, craft and execute a change in direction.

In this episode, Distinguished VP Analyst Mary Mesaglio walks through the key tactics to craft a clear transformation message, followed by how to define your organization’s values and identity — and put them into motion.

This episode originally aired in August 2024.

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Download Now: The Top Strategic Priorities for Your Executive Role

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Watch Now: This Is Why Your Values Aren’t Actions Yet

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As we continue to incorporate AI into our own work, it’s worth considering when GenAI is not appropriate — and in those situations, which, if any, other AI techniques are.

In this episode, Gartner Senior Director Analyst Leinar Ramos, whose work focuses on artificial intelligence, explains that generative AI is not the silver bullet it’s often made out to be. While indeed game-changing, GenAI is only one aspect of a much larger and more fruitful AI landscape.

This episode originally aired in June 2024.

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Download Now: What Leaders Need to Know to Get AI Ready

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Watch Now: Measure and Realize Value From AI Investments

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Read More: When Not to Use Generative AI

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