Tyler Bryson is Corporate Vice President of Global Partner Solutions, US at Microsoft. This means he leads the relationships with the partners in the United States who are involved in the delivery of 95% of Microsoft's B2B business. In this role, Tyler is leading change on two fronts - with Microsoft's partner organizations in an effort to bring them along with Microsoft's changing business, and internally within Microsoft itself. In this episode, Tyler shares insights about empathy and proper alignment, leading change with government leaders in developing nations (he did this in a past role), and the critical task of aligning your own company's targets with the business outcomes desired by your customer. This is an episode you won't want to miss.