In this episode, Melody shares her inspiring career transition from math enthusiast and educator to UX researcher, revealing how empathy sits at the heart of both learning and user experience design. Through storytelling and real-world examples, she explores how understanding mental models, problem solving, and collaboration can transform math education and create more inclusive learning environments. Melody also reflects on how teaching skills translate seamlessly into UX research, helping teams advocate for user needs while balancing perspectives across tech, education, and design. This conversation is a powerful reminder that empathy, communication, and curiosity are essential tools for anyone shaping meaningful learning and user experiences.

Chapters

00:00 The Journey of a Math Wizard

12:48 Empathy in Education and Learning

26:11 Transitioning to UX Research

38:02 Empathy as a Strategic Tool in Tech