Having empathy means you have the ability and capacity to understand and share the feelings of another person. 

In a world where we’re all trying to increase diversity and inclusion, empathy is incredibly important skill to possess. 

Empathy in the workplace can help you connect with your team and peers, help you understand the needs of others, strengthens working relationships, and makes employees feel valued. 

In this episode, Mimi Nicklin, CEO and Founder of Freedm, takes a look the role of empathy in the workplace and how companies can create an empathetic culture. 

Mimi Nicklin is CEO and Founder of Freedm, an inclusive marketing agency that has been built around a ‘Life First, Always’ motto and commitment to hiring without boundary or bias, with the company hiring a fully hybrid workforce of creative talent from across the globe. She is also an empathy expert and author of Softening the Edge, which explores the impact of the empathy deficit on our work and workplaces.

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