ReLearned

Empathy

Listen Later

Ever wondered what makes a workplace truly exceptional? What sets apart companies that not only succeed in their business endeavors but also create a compassionate and inclusive environment for their employees? The answer often lies in a single word: empathy.


In this episode of the ReLearned podcast, hosts Nidhi Tewari and Billy Samoa discuss the importance of empathy, especially in leadership and business. They explore the neurological effects of empathy, its role in altruistic behavior, and its influence on decision-making. The episode also covers the impact of social media on empathy, the concept of empathy fatigue, and the fear many CEOs have of showing empathy. They suggest practical ways to cultivate empathy, such as active listening, mindfulness, and engaging with diverse content. The episode concludes with a discussion on the importance of empathy as an essential skill in personal transformation.


Key Takeaways


  • Empathy drives altruistic behavior, as individuals are more likely to help those they empathize with.
  • Technology can positively and negatively impact empathy, with social media limiting exposure to diverse viewpoints.
  • Empathy fatigue can occur, and it is important to set boundaries and take breaks to avoid emotional depletion.
  • CEOs often fear showing empathy in the workplace, but empathy is crucial for creating connections and better outcomes.
  • Cultivating empathy involves active listening and reducing judgment.
  • Curiosity and mindfulness play a role in developing empathy and fostering deep connections and attunement to emotions.
  • Showing empathy involves exceptional listening skills, validating emotions, and offering support to build trust and connection.
  • Empathy is an essential skill that greatly impacts relationships and should be practiced and developed in daily interactions.


    • In This Episode:


    [00:03] Empathy as a critical skill

    [01:09] Empathy and neural activity

    [03:09] Empathy and altruistic behavior

    [06:20] The importance of understanding diverse viewpoints

    [07:13] The negative impact of social media on empathy

    [08:38] The balance between empathy and self-care

    [14:16] Cultivating empathy in daily lives

    [16:23] Different types of empathy

    [17:31] Lowering the volume of judgment

    [19:05] Curiosity and asking questions

    [21:06] The role of mindfulness in increasing empathy

    [23:25] Expanding perspectives

    [25:25] Empathy in effective communication

    [27:35] Deepening the conversation with empathy

    [28:48] Empathy as a trust-building skill


    Notable Quotes


    • [00:51] “Empathy is one of those things that as a leader, I often reflect and think if I didn't have empathy, I wouldn't be able to lead people in the way that I need to.” - Billy


    • [02:28] “When we're experiencing an empathetic connection with somebody, their pain quite literally becomes our own pain” - Nidhi


    • [10:59] “Empathy plays a pivotal role in moral decision making, influencing important decisions based on emotions.” -Billy


    • [13:03] “Empathy is actually critical to creating connection and better outcomes in the workplace." - Nidhi
    Resources and Links

    ReLearned

    • https://www.relearnedpodcast.com/


    Nidhi Tewari

    • https://www.wellbeingspeaker.com/
    • https://www.linkedin.com/in/nidhitewarilcsw/
    • https://www.facebook.com/NidhiTewariLCSW
    • https://www.instagram.com/NidhiTewariLCSW/
    • https://twitter.com/LCSWNidhi


      • Billy Samoa

      • https://www.linkedin.com/in/billysamoa/
      • https://www.instagram.com/billysamoa/
      • https://www.youtube.com/user/billysamoa
      • https://twitter.com/BillySamoa
      • https://www.facebook.com/BillySamoaSaleebey/
        • ...more
        View all episodesView all episodes
        Download on the App Store
        ReLearnedBy Nidhi Tewari and Billy Samoa