Have you ever felt like you've stepped into a management role, but you're still not quite sure how to lead the people who used to be your peers?

This week Kirsty and Tienie tackle a sentiment we've heard echoed, in different words, across several of our clients. Moving from being one of the team to managing needs intentional support, action, and skill-building. We talk about why it matters to define what kind of manager or leader you want to be from the outset, and how open communication helps bring your team through that transition with you, rather than leaving them to figure it out on their own. We also don't shy away from the real challenges this shift brings, because pretending they won't come up only makes the transition harder.

These conversations are drawn from real challenges our clients bring to us, because chances are, if one business is facing it, you probably are too.

Join us next week, where we tackle another common question: How do I give effective feedback to my team?

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Have you ever felt like you're asking your team for something, and it just doesn't land the way you expected? Or you don't get what you've asked for?

This week Kirsty and Tienie tackle a sentiment we've heard echoed, in different words, across several of our clients. The real problem often isn't the team, it's the ask itself. How we communicate what we need, and whether we take ownership of setting clear expectations from the start, makes all the difference. We talk about why this shows up more in small and medium businesses, where teams are close-knit and familiar with each other, but formal processes haven't quite caught up as the business grows and establishes itself. We also get into different communication styles and colour assessments, and how understanding these preferences, both in your team and in yourself, can change the way requests are heard and acted on.

These conversations are drawn from real challenges our clients bring to us, because chances are, if one business is facing it, you probably are too.

Join us next week, where we tackle another common question: How do I go from being one of the team to managing and leading it?

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Have you ever felt like you don't know where the business is heading, or what your role in it even is?

This week Kirsty and Tienie tackle a sentiment they've heard echoed, in different words, across several clients, often surfacing in anonymous culture surveys and team conversations.

It's a feeling team members carry quietly, and it's more common than you'd think. As businesses grow and change, it's easy to feel off kilter, even rudderless, when direction shifts and your role along with it. We talk about why this happens, what recalibration looks like for leaders and teams alike, and how open communication brings everyone back on track. We cover how leaders can respond when they hear something like this, and how to support the whole team through that same uncertainty.

These conversations are drawn from real challenges our clients bring to us, because chances are, if one business is facing it, you probably are too.

Join us next week, where we tackle another common question: 

"How do I get my team to do what I ask?"

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Kirsty and Tienie are back! This week they share some exciting news. Their new book, Small but Mighty: The Business Leader's Guide to Growth, People & Performance, is out mid-July. They dig into why they wrote it and who it's for, and why small and medium business owners and leaders are exactly the people who need it most. If you've ever thought you were "too small" for strategy, people development, or culture conversations, this one's for you. It's a practical, accessible book to help you grow. Want to be first to know when it's live? Drop your email on the waitlist link in the show notes. 

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In this engaging 'Think About It' session, leadership coaches Kirsty and Tienie explore the concept of 'Culture by Design.' They discuss the significance of intentionally creating a company culture, emphasizing alignment with core values, behaviors, and purposeful leadership. Kirsty and Tienie share practical insights, examples from renowned brands like Netflix, Patagonia, John Lewis, and Uber, and offer strategies for cultivating high-performing cultures. They invite listeners to reflect on their own organizational cultures and encourage ongoing conversation and idea exchange.

To find out more about TECC visit: https://www.theethicalcoachingcompany.com/

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In this insightful episode of our “Think About It” series, Kirsty and Tienie dive into the evolving world of Artificial Intelligence and its growing impact on business and leadership. With a practical lens, they explore the current landscape of AI—from the fear and hesitation many leaders feel to the exciting possibilities it brings for innovation and efficiency.

While they don’t claim to be AI experts, Kirsty and Tienie reflect on how AI is already reshaping industries, how businesses can responsibly integrate it, and why embracing this technology is crucial to staying ahead. They share examples, tools, and thought-provoking questions that every leader should be considering as we enter a new era of digital transformation.

Whether you're just starting to explore AI or already experimenting with it in your organization, this discussion offers valuable insights and encouragement to move forward with clarity and purpose.

Want to know more about TECC? Visit: https://www.theethicalcoachingcompany.com/

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🔊 Think About It: Is the Future of Work Really Hybrid?

In this episode of our "Think About It" leadership series, Kirsty and Tienie explore the evolving world of work—from remote flexibility to in-office mandates and everything in between. As organisations grapple with post-pandemic expectations, the duo reflects on how hybrid models are shaping team culture, performance, and leadership.

They tackle key challenges including:

• Why some businesses are reverting to full-time office policies
• The tension between equity and equality in hybrid work
• How leadership behaviours must shift to manage hybrid teams effectively
• The importance of onboarding (beyond new starters!)
• Generational differences in workplace expectations

Tune in for a real, reflective, and sometimes controversial take on what it means to lead in a hybrid world—and how to build a work culture people truly want to be part of.

For more information about TECC visit: https://www.theethicalcoachingcompany.com/

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In this bite-sized Think About It episode, Kirsty and Tienie dive into the evolving landscape of the experience economy and what it means for today’s leaders, managers, and business owners. From customer expectations to employee engagement, they explore how the demand for meaningful, memorable experiences is reshaping the way we do business.

They unpack what the "experience economy" really is, how to create value both internally and externally, and the growing pressure on SMEs to move beyond mediocrity. With practical insights, real-world examples (yes, Apple gets a mention!), and some honest reflections on people dynamics, this conversation offers a fresh take on how businesses can align strategy, leadership, and culture to thrive in a world where experience matters more than ever.

To learn more about TECC: https://www.theethicalcoachingcompany.com/

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In this episode of our Think About It session, Kirsty and Tienie dive deep into the complexities of leadership during uncertain times. They explore how uncertainty impacts both businesses and individuals, discussing the importance of transparent communication, emotional intelligence, and organisational culture in maintaining stability.

They share insights on how leaders can provide clarity even when they don’t have all the answers, the role of strategic decision-making, and why trust in line managers is crucial. With references to concepts like radical candour and psychological safety, this conversation highlights practical ways to foster resilience and engagement within teams.

Tune in for valuable leadership strategies that help navigate uncertainty with confidence and empathy.

To find out more about TECC visit: https://www.theethicalcoachingcompany.com/

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In this week's Think About It session, Kirsty and Tienie dive into the evolving landscape of Learning & Development (L&D) and why it remains a critical function for business growth and employee success. With AI integration and rapid workplace shifts, how can organisations adapt their people strategy to stay relevant?

Join us as we explore:
✅ The transformation of traditional L&D into personalised, strategic development
✅ The increasing need for flexible, AI-enhanced learning experiences
✅ How businesses can align L&D with long-term strategic goals
✅ The future of work, including fractional roles, skill stacking, and digital coaching
✅ Why retaining and investing in people will always be a competitive advantage

If you’re a business leader, HR professional, or L&D specialist, this session is packed with valuable insights on adapting to the future of learning.

📌 Let’s continue the conversation! Drop us a comment—we’d love to hear your thoughts!

To find out more about TECC: https://www.theethicalcoachingcompany.com/

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