In this honest and grounding conversation, Lisa sits down with Vancouver group practice owner Rebecca Rauscher, founder of Boundless Heart Counseling Group, to talk about what it really takes to grow a sustainable practice. From people-pleasing and painful leadership moments to stabilizing finances and learning to treat clinicians as “clients,” Rebecca shares the turning points that helped her step into leadership with more clarity, confidence, and support. If you’re in the thick of building a group practice, this episode will remind you: you’re not failing — you’re learning. And you don’t have to do it alone.
What You’ll Hear:
- Rebecca’s journey from OT to counsellor to growing a 7-clinician group practice
- Why early-stage growth can feel exciting and destabilizing without the right foundations
- The shift from “my clients keep the business afloat” to “my clinicians are my clients”
- The leadership challenge of people-pleasing — and why it’s one of the biggest growth edges
- How learning your numbers builds confidence in hiring, policies, and tough decisions
- The role of coaching, peer support, therapy, and outside-industry mentors in staying resilient
- Grants, training, and CFO time: what helped Rebecca finally feel stable going into 2026
- Encouragement for practice owners in the messy middle: support changes everything
👑 Leadership Prompt (End-of-Episode Challenge)
If you’re in the thick of it right now, ask yourself:
Where am I trying to do this alone — and what support would actually help me lead more confidently?
Then take one small step this week: reach out, ask for help, or invest in the support you’ve been postponing.
Because leadership doesn’t mean doing it solo — it means resourcing yourself to grow.
Resources Mentioned
- Boundless Heart Counselling Group (Rebecca’s practice) -
- Linzy Bonham – Money Skills for Group Practice Owners
- CDAP Grant (Canada Digital Adoption Program – discussed as a past grant opportunity)
- BC Employer Training Grant (used to fund professional development)
- Group Practice Connection www.grouppracticenetwork.ca/the-group-practice-connection
Featured Guest: Rebecca Rauscher
Rebecca Rauscher is a Registered Clinical Counsellor, educator, speaker and practice founder based in British Columbia. She is the Founder and Clinic Director of Boundless Heart Counselling Group, and a BCACC Approved Clinical Supervisor. With a background in counselling psychology and occupational therapy, Rebecca brings a whole-person, somatic, nervous-system-informed approach to mental health, leadership, and resilience. In addition to her clinical and supervisory work, she has taught at the graduate level and speaks to organizations and communities on resilience, growth through change, and sustainable leadership.
Follow Rebecca:
Website: https://www.boundlessheartcounselling.ca/
Instagram: @Boundless Heart Counselling Group
Meet the Host: Lisa Catallo
Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.
Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.
Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.
When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.
Connect with the Host:
Website: www.grouppracticenetwork.ca
Instagram: instagram.com/grouppracticenetwork
Facebook: facebook.com/grouppracticenetwork
LinkedIn:www.linkedin.com/in/lisa-catallo
Loved this episode? Let’s take it a step further.
Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.
👉 Download it here
And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.
✨ You don’t have to do this alone. Check it out here
Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts
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