In this episode of the Tyler Tech Podcast, Tim Walsh, general manager of cybersecurity at Tyler Technologies, joins the show to discuss the human side of cybersecurity and the importance of building a strong organizational culture to support it.

Tim explains why technology alone isn’t enough to defend against evolving threats — emphasizing the critical role of people, processes, and leadership. He shares how public sector organizations can strengthen cyber resilience by investing in their teams, encouraging continuous training, and fostering a culture where every employee understands their part in protecting systems and data.

The conversation also explores strategies for addressing workforce shortages, partnering effectively to maintain 24/7 coverage, and recruiting and retaining cybersecurity talent in a competitive market. By empowering employees and creating a culture of shared responsibility, public sector leaders can build teams that are ready to adapt, respond, and thrive in an ever-changing cybersecurity landscape.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

• Explore More: Cloud Infrastructure for Government

And learn more about the topics discussed in this episode with these resources:

• Download: Digital Access and Accessibility in the Resident Experience
• Download: How To Identify Cyberthreats Before They Become a Breach
• Tyler in the News: South Carolina AI, Cyber Initiatives Reshape Services
• Blog: The Power of Data: Building Resilient and Responsive Systems
• Blog: Preparing for the Future of AI in Government
• Blog: Boosting Resilience: Cloud Solutions for Modern Government
• Blog: Cyber Defense: Local Governments Weigh In
• Blog: Partnering With Communities to Build Resilience
• Blog: K-12 Cybersecurity Funding: What Districts Need to Know
• Blog: Resilient Communities Rely on Modern Public Safety Solutions
• Blog: Increase Community Resilience With Modern Payment Systems
• Blog: How Cloud-Based Solutions Expand Access to State Services
• Blog: Resilience at Scale: Technology for an Unpredictable Future

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!