Empowering Agency Workers

Empowering Agency Workers

By Julia KermodeBusiness
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Empowering Agency Workers episodes

  • 024 Holiday Entitlement For Agency Workers
    It's that time of year when many of us are heading off for a holiday, but do you know what your statutory rights are in relation to paid holiday?  You might not think you get any!  Or you might be missing out because you haven't been claiming it!  Well think again because it's very likely you have a statutory right to paid holiday, even if you are a temporary worker.
    To demystify this subject, we brought in employment law expert Paul Chamberlain, who very kindly talked us through how paid holiday works in practical terms for temporary and agency workers.   It's well worth a listen to find out:
    What is the holiday entitlement for agency and temporary workers;
    How can someone working on a series of temporary assignments receive their holiday;
    What is the difference between rolled up and accrued holiday;
    Understanding if the advertised pay rate includes holiday when comparing temporary roles;
    Whether Brexit might affect future statutory holiday provision here in the UK?
    This is a brief discussion on quite a complex topic, so we've deliberately keep it short & sweet - just 20 minutes of your time could prevent you being ripped off!
    Please note that the legal content discussed in this podcast episode is intended to be used for general informational purposes only.  You may need to seek specialist legal advice for your particular circumstances.
    About Paul Chamberlain
    Paul is head of JMW Solicitors employment team in Manchester, and he has some 30 years employment law experience.  He has a particular interest in, and nationally recognised expertise in, the law relating to the recruitment industry.  Paul has significant experience in advising and providing training in employment status issues, Agency Workers' Regulations, GLAA matters, Working Time Regulations and recruitment industry-specific regulatory matters.
    Connect with Paul Chamberlain:      Check out JMW Solicitors website:    And their
    24 min
  • 023 How To Start Your First Ever Job Search

    It isn’t long before the summer holidays will be upon us, we got thinking about how on earth young people (school / college / university leavers) could get started on their first ever job search.  It’s a familiar quandary because employers often want experience, but coming straight from education people may not have work experience so where do they start?  We chatted with career coach Hannah Salton who shared her insights and loads of top tips including:

    • Start off by understanding yourself and what you want.  Don’t try to put a square peg in a round hole!
    • A lot of firms recruit trainees on potential rather than past performance, they don’t expect huge amounts of experience;
    • The easier it is to apply the more competition there is, whereas being targeted is much more likely to yield results;
    • Focus on what you can achieve and set goals that are within your control;
    • Networking is exciting, it’s just meeting new people and new opportunities.
    • This is an episode that is jam-packed full of practical advice specifically for people leaving education and taking their first step into employment.  It can seem monumental but it’s important to get started, especially as you can take small steps and build momentum.

      About Hannah Salton

      Four years ago, after 8 years working in HR & Graduate Recruitment for global corporations, Hannah followed her dream of becoming a career coach.  She had experienced both successes and setbacks during my career, and for many years Hannah didn’t think she would have the courage to make the career change – but she eventually did.

      Using the experience of overcoming her own limiting beliefs, alongside her commercial recruitment experience, Hannah helps high-potential and motivated individuals understand their strengths and personal preferences, in order to put a structured plan in place to create their ideal career.

      Contact Hannah on LinkedIn here:      Check out Hannah’s website here:

      Resources

      Book reference: ‘The Two Hour Job Search’ by Steve Dalton

       

      32 min
    • 022 Latest Scams Ripping Off Innocent Job Seekers - what is being done about it?

      Today we’re talking to Keith Rosser who is a man on a mission to protect workers from the increasingly complex scams that deliberately target vulnerable job seekers.  He is an long standing friend of the show, and we caught up with him to find out about the latest job scams, the impact on victims, and to ask what exactly is being done about it?

      Here are just a few of our key insights:

      • There has been a 70% increase in reports of job scams in the last few months – this is just the tip of the iceberg;
      • There is a human story behind every single reported job scam and the impact can be devastating;
      • COVID-19 has created more vulnerable people who are susceptible to scams;
      • The psychology of needing a job makes people less likely to question suspicious activity;
      • There is evidence of fake jobs being linked to money muling, money laundering and ultimately funding terrorism.
      • It’s not just the immediate financial cost to victims, which ranges from £50 to £10k, but there is also possible longer term damage caused through identity theft and fraudulently taking out loans in victims’ names.  Listen in to receive the latest information on exactly what cons these criminals are coming up with now, what you can do to protect yourself, and what action is being taken more widely through the government and other bodies.

        JobsAware

        Importantly, we also chat about the launch of a brand new initiative, JobsAware, which provides free help and advice to UK workers who have suffered from job scams or unfair working practices.  JobsAware works closely with BEIS, the Home Office, HMRC, law enforcement and DBS amongst others.  You can find out more here.

        About Keith Rosser

        Keith has been the Chair of SAFERjobs for over 10 years. He is a Group Director of the world’s largest family owned recruitment business, REED, and is Director of Reed Screening, a large pre-employment vetting business within the group.  He Chaired the first cross-Government committee on the flexible labour market, the Association of Compliance Organisations (ASCOR).  Keith was appointed to the Advisory Panel on UK Government’s response to the Good Work Plan, advised the Name Blind committee chaired by then Prime Minister, David Cameron, and received a Commendation Award from Home Office for services to the labour market in 2018.

        Keith also Chairs several trade bodies and industry committees within the labour market, including the Criminal Records Trade Body (CRTB) with the DBS, Disclosure Scotland, and Access Northern Ireland. Keith is an Advisory Board Member at Cifas, the UK’s leading fraud sharing database. Keith is also Chair of Release Scotland which works with Scottish Government on criminal record reforms.

        33 min
      • 021 Help, I'm new to the jobs market and don't know where to start!

        We know that the pandemic has caused an increasing number of people to enter the jobs market unexpectedly, and we also know how overwhelming it can be to suddenly find yourself needing to find work.  For that reason we chatted to Maxine Hart from Wote Street People to create a podcast episode packed full of help and advice on how to get started.  We cover everything from working out what role might suit you, to structuring your application, and how to give yourself the best possible chance of success.

        Just a few of the top insights include:

        • Don’t write a CV until you know what job you’re applying for, and don’t just rewrite your job description, think about the evidence for what you did;
        • They’ve got to buy into you in the first half of the first page of your application, so your CV profile has got to be your brand, what are you going to bring that no-one else will;
        • Culture fit is essential and it doesn’t matter that you don’t suit all companies, it’s about choosing what will work for you;
        • Don’t allow a distraction (on your CV) to stop you being shortlisted – keep your CV precise and relevant to what they’re looking for.
        • Temporary workers are super-heroes!  You fly in, sort the problem and then disappear.
        • Some people might have been out of work for a while due to being furloughed, so we also spent some time discussing how to present gaps on CVs.  Similarly we also talked about how to sell yourself if you are someone that has closed your business and now back on the jobs market for the first time in years.  This really is a truly practical episode with lots of useful help that you won’t want to miss!

          Resources

          Mind the Gap, read more here

          Where Are They Now –  Previous Temps Flourishing, read more here

          About Maxine Hart

          Maxine has some 20 years recruitment experience, and she loves it!  She is also a career practitioner, employability mentor at her schools education & business partnership and is a trustee at her local jobs club, so is the perfect person to help us today.  Maxine meets people of all backgrounds every day and is still interested in what they have to say about themselves.  You can contact Maxine here:

              

          41 min
        • 020 Resilience Despite Rejection In Your Job Search

          When searching for a job, whether it’s your perfect career move or a temporary stop-gap, it’s likely you will face rejection at some point as all the best candidates do.  The current jobs market is very competitive meaning that rejection is even more likely, so we chatted to the brilliant Tamzin Louise, Interview Cheerleader about how to find your inner resilience.  Dealing with rejection is hard at any time, but particularly so when applying for jobs because working and earning income matters so much.  So Tamzin shares with us her thoughts on what we can do to remain confident, believe in ourselves and be ready for success in the future.

          Top insights include:

          • Resilience is how we adapt, remain courageous, stay strong and turn adversity into a positive;
          • You have a choice, you can either let rejection spiral into negativity and downward thoughts, or you can choose to be resilient and stronger for it;
          • In order to deal with rejection, we first need to understand why we weren’t successful so that we can give ourselves the best possible chance next time;
          • We all have the potential to regain our self-esteem, silence our inner critic, and feel confident going forwards.
          • Exclusive Special Offer for Listeners

            10% discount on Interview Cheerleader courses, 1:1 services and downloadable PDF guides.

            Simply use this code: iworksuccess

            which is redeemable on the Interview Cheerleader website https://tamzinlouise.vipmembervault.com

            About Tamzin Louise, the Interview Cheerleader

            Tamzin has a background in business psychology and she is an author with over 20 years of recruitment experience.  She is passionate about sharing her knowledge and experience to support you to achieve the career of your dreams.  You can contact Tamzin here:

                   

            41 min
          • 019 Umbrellas In-Depth Part 2: Report by LITRG

            In the second of a two-part special we chat to Meredith McCammond from the Low Incomes Tax Reform Group (LITRG), as she’s the lead-author of a newly published in-depth report examining the UK’s umbrella industry.  The report pulls together data from lots of different sources and provides an independent overview of the sector.  LITRG’s research included talking with sector experts, reviewing umbrella company offerings and posts in contractor forums and mining the group’s own query database for evidence.

            The resulting report explores the benefits and complexities of umbrella companies.  In today’s chat, we’re covering:

            • Coronavirus Job Retention Scheme and interaction with umbrellas;
            • Government’s (lack of) progress towards regulating the umbrella sector;
            • Disguised remuneration schemes;
            • Umbrellas and the construction sector;
            • New and evolving umbrella models.
            • If you missed part 1, you can listen to it here:

              Meredith is a Chartered Tax Advisor and has been with LITRG 8 years. Prior to LITRG, Meredith was with a Big 4 firm specialising in expat tax.  As a Technical Officer at LITRG she has specialist knowledge about issues affecting agency workers, intermediaries, umbrellas, payroll, gig economy and false self-employment.  She volunteers for TaxAid.

              Resources

              Download the LITRG report here.

              Contact the Low Incomes Tax Reform Group via these links:

                       

              48 min
            • 018 Umbrellas In-Depth: Report by LITRG
              In the first of a two-part special we chat to Meredith McCammond from the Low Incomes Tax Reform Group (LITRG), as she’s the lead-author of a newly published in-depth report examining the UK’s umbrella industry.  The report pulls together data from lots of different sources and provides an independent overview of the sector.  LITRG’s research included talking with sector experts, reviewing umbrella company offerings and posts in contractor forums and mining the group’s own query database for evidence.
              The resulting report explores the benefits and complexities of umbrella companies.  In today’s chat, we’re covering:
              Data about the umbrella sector
              Financial position of umbrellas
              Umbrella worker pay rates
              Umbrella worker contracts
              Misunderstandings about how umbrellas operate
              Meredith is a Chartered Tax Advisor and has been with LITRG 8 years. Prior to LITRG, Meredith was with a Big 4 firm specialising in expat tax.  As a Technical Officer at LITRG she has specialist knowledge about issues affecting agency workers, intermediaries, umbrellas, payroll, gig economy and false self-employment.  She volunteers for TaxAid.
              Resources
              Download the LITRG report here.
              Contact Low Incomes Tax Reform Group via these links:
              38 min
            • 017 Reasons For Temps & Agency Workers To Feel Positive
              In this episode Julia discusses why she is feeling positive about 2021, and why you should too!  Things are definitely looking up as there is certainly increasing demand in the jobs market, particularly for temporary and agency workers in the UK.  Listen to the episode to find out the latest job market stats, which sectors have shortages currently, and the most in-demand job roles.  Crucially, we also talk about the most in-demand skills that hirers are looking for, and that candidates should emphasise when applying for jobs.
              We cover Key Information Documents which recruitment firms are legally obliged to provide to their candidates in order to outline the type of contract the worker will be engaged on, pay illustrations and other essential details.  These will enable you to make an informed decision about how you want to work, and what that means for your particular circumstances.
              We also talk about why firms are choosing temporary and freelance workers rather than permanent employees, and why that is set to continue during 2021.  In addition, there are numerous other types of work opportunities which you may want to consider, for example within the sharing economy.
              Resources
              Sharing economy podcast, “Countless Opportunities for Everyone” listen here
              Current Job Scams podcast, “An Interview with Keith Rosser, Chair, SAFERjobs” listen here
              All About Self Employment podcast series, listen here
              About Julia Kermode
              Julia is a podcaster, network builder and campaigner, and she set up IWORK (www.iwork.co.uk) in 2020.  Championing independent work, the website provides a wide-range of resources to help all types of independent workers, from agency workers, temps, gig workers, contractors, freelancers and the self-employed.  She has significant knowledge, experience and insight into tax and legal issues affecting the independent workforce and the temporary labour supply chain.
              16 min
            • 016 What Exactly Is A 'Statement Of Work'?
              Following on from our last episode where we discussed the different mechanisms that recruitment agencies might engage you to work for clients, today we are focussing on a new type of contract, a Statement Of Work.  Well, they aren’t actually new, but you could be forgiven for thinking that they are!  Statements of Work are getting a lot of airtime currently because these contracts might be useful in the context of off-payroll legislation changes which will soon be upon us.
              To get the lowdown on the detail, we chat to Carla Roberts, Director of Legal Services at WTT Legal Ltd.  She has a wealth of experience in the recruitment agency world, and has spent considerable time advising firms on the detail of Statement of Work contractual arrangements.  If you’re unsure what one is, and you work on a short-term contract basis, then you need to listen in!
              Amongst other things we cover how a statement of work differs to other types of contractual engagement; who is it applicable to; what should be included in a statement of work; what the risks to each party; and what are the common errors.  During the episode we mention HMRC’s internal manual which you can access here.
              Key insights include:
              Detailed project planning is required at the outset
              Ensure that you understand the practical impact of any contractual indemnities
              Don’t allow the scope of work to diverge away from what is specified at the outset
              Please note that the content discussed in this podcast episode involves complex legal issues and is intended to be used for general informational purposes only. Seeking specialist legal advice for your particular circumstances is strongly recommended.
              About Carla Roberts
              Carla is a dual qualified lawyer (US/UK) and has extensive experience in employment law, IR35 advice, commercial contracts, data protection and insurance law issues.  Prior to joining WTT, Carla was Senior Legal Counsel at Alexander Mann Solutions Ltd, Head of Legal at Gattaca PLC and Compliance Manager at Capita Group PLC.  In her role at WTT, Carla is committed to ensuring that clients have access to a “one-stop shop” for all their legal needs, including employment, contracts, wills, estate and tax planning and insurance.
              You can find out more about Carla and WTT Legal here.
              39 min
            • 015 Routes to Market - Different Types of Contracts With Recruitment Agencies
              If you’re completely new to finding work via a recruitment agency then you can be forgiven for being overwhelmed by the various contractual options you might be offered.  There is a confusing array of choice, and each one has different tax and employment rights implications.  To bring some clarity to a very confusing subject, we talk to legal and compliance consultant Bernie Payne, who has many years experience of the recruitment sector.  We uncover:
              Why both employment status and tax status is important;
              What is agency PAYE and why might you want to choose it;
              Why you might want to consider being engaged via an umbrella;
              The pros and cons of being a sole-trader seeking work via a recruitment agency;
              Working via your own limited company, aka personal service company;
              Circumstances when you might be directly engaged by the client hiring you.
              This is such an important topic to understand as it’s ultimately your choice and the pros and cons of each vary considerably.  With Bernie Payne’s expertise we simplify all the options for you so that you are empowered to make the best choice for you.  Enjoy!
              About Bernie Payne
              Bernie Payne is a proactive, commercially-focused professional with over 20 years’ expertise in legal, commercial, compliance and project management roles. She provides businesses with advice and support that reflects the ‘real world’ and has specialist expertise in recruitment.  You can find out more about Bernie here:
              You can contact Bernie here:
              47 min

            About Empowering Agency Workers

            From the publisher's feed

            The podcast for all temporary and agency workers. If you’re unsure of your rights, unsure how to find work, or just plain unsure, we’re here to help. It’s all too easy to be exploited, so your…